At a Glance
- Tasks: Support client campaigns and build strong relationships with major UK retailers.
- Company: Fast-growing marketing tech business connecting brands with shoppers.
- Benefits: Hybrid working, excellent training, and clear career progression opportunities.
- Other info: Collaborative team environment focused on learning and growth.
- Why this job: Kick-start your career in account management and gain hands-on experience.
- Qualifications: Recent graduate or early experience in customer service or account support.
The predicted salary is between 25000 - 32000 £ per year.
Are you a recent graduate or early-career professional looking to kick-start a career in account management, client services, and customer success while working with some of the UK’s leading retailers and consumer brands? We’re partnering with a fast-growing marketing technology business that helps brands and retailers connect with shoppers through innovative promotional and digital marketing solutions. As the business continues to grow, they’re looking to hire a Graduate Account Executive to support client campaigns, build strong stakeholder relationships, and help deliver an excellent customer experience across a portfolio of accounts.
This is a fantastic opportunity for someone at the start of their career who is eager to learn, enjoys working in a fast-paced environment, and wants exposure to both commercial and customer-facing responsibilities within a growing business.
The Opportunity
As a Graduate Account Executive, you’ll support retail and brand clients throughout the lifecycle of promotional campaigns, gaining hands-on experience in client services, campaign delivery, and account management. You’ll work closely with teams across Customer Success, Commercial, Operations, and Technical, helping to coordinate campaigns, solve client issues, analyse performance, and ensure a seamless service experience. This role offers excellent development for someone who wants to build a long-term career in Account Management, Client Services, or Customer Success.
Responsibilities:
- Support the day-to-day management of client and retailer accounts
- Help coordinate the setup, execution, and delivery of promotional campaigns
- Build strong working relationships with clients and internal stakeholders through proactive communication
- Work closely with cross-functional teams to ensure campaigns run smoothly and on time
- Assist with campaign reporting, performance analysis, and client updates
- Investigate and resolve campaign or operational issues in a timely manner
- Support onboarding, training, and ongoing account support for clients
- Assist with commercial administration, including purchase orders and invoicing processes
- Maintain accurate campaign, client, and operational data across internal systems
- Provide a high level of customer service and ensure clients have a positive experience throughout the campaign lifecycle
- Identify opportunities to improve internal processes and ways of working
Requirements:
- A recent graduate or someone with early experience in customer service, account support, administration, operations, or client-facing roles
- Strong organisational skills and the ability to manage multiple priorities
- Excellent communication skills and confidence building relationships with stakeholders
- A proactive, positive attitude with a willingness to learn
- Good attention to detail and strong problem-solving skills
- Comfortable working with data, reporting, and administrative processes
- Proficiency in Microsoft Office / Microsoft 365
- An interest in developing a career in Account Management, Client Services, or Customer Success
What’s In It For You?
- Hybrid working environment
- The opportunity to work with major UK retailers and household consumer brands
- Excellent training and development within a fast-growing technology business
- Clear progression into Account Management or Customer Success roles
- Exposure to client management, campaign delivery, commercial operations, and stakeholder management
- A collaborative and supportive team environment where you can learn and grow
Graduate Account Executive employer: Vertical Advantage
Join a dynamic marketing technology business that champions innovation and collaboration, offering recent graduates an exceptional opportunity to launch their careers as Graduate Account Executives. With a hybrid working environment, comprehensive training, and clear pathways for progression into Account Management or Customer Success roles, you'll thrive in a supportive team culture while working with some of the UK's leading retailers and consumer brands. This role not only promises hands-on experience but also fosters personal and professional growth in a fast-paced, rewarding setting.
