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For Companies At a Glance
- Tasks: Manage customer relationships and enhance supply chain performance.
- Company: Join a dynamic team in Central London focused on customer satisfaction.
- Benefits: Enjoy a hybrid work model, competitive salary, bonuses, and great perks.
- Why this job: Be part of a fast-paced environment where your ideas can drive real change.
- Qualifications: Experience in FMCG supply chain or customer management is essential.
- Other info: This role requires being in the office twice a week.
The predicted salary is between 50000 - 55000 £ per year.
Customer Supply Lead
Location: Central London
As a Customer Supply Lead , you’ll play a critical role in maintaining and enhancing customer/key retailer satisfaction by managing supply chain relationships, driving performance, and leading process improvements.
Key Responsibilities
Customer Relationship Management
- Deliver outstanding service across all supply functions.
- Support customer supply chain goals and foster collaboration.
- Maintain regular, transparent communication with customers.
- Lead regular performance reviews with customers.
- Drive cost-efficiency and operational improvements.
- Collaborate with commercial teams on forecasting.
- Identify risks, trends, and opportunities to enhance performance.
- Align customer demand forecasts with internal insights.
- Support range changes, innovation, and promotional planning.
What We’re Looking For
We need someone who can hit the ground running with:
- Experience in FMCG supply chain, customer management, demand/supply planning, or a customer-facing role.
- A collaborative mindset to build relationships across teams.
- Analytical skills with the ability to present and negotiate effectively.
- Confidence to challenge the status quo and find creative solutions.
- Adaptability in a fast-paced, ever-changing environment.
- Strong Excel skills; SAP is a plus.
This is a hybrid role where you will be expected to be in the office 2 times a week in Central London.
The salary bracket for this role is £50,000 – £55,000 + bonus and excellent benefits.
Unfortunately sponsorship is not available for this role.
Customer Supply Chain Manager employer: Vertical Advantage
Contact Detail:
Vertical Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Manager
✨Tip Number 1
Make sure to familiarize yourself with the FMCG supply chain landscape. Understanding the nuances of this industry will help you speak confidently about your experience and how it aligns with our needs.
✨Tip Number 2
Highlight your customer relationship management skills during the interview. Be prepared to share specific examples of how you've successfully managed customer expectations and driven performance improvements in previous roles.
✨Tip Number 3
Demonstrate your analytical skills by discussing how you've used data to inform decision-making in past positions. Bring examples of how you've identified trends or risks and how you addressed them effectively.
✨Tip Number 4
Show your adaptability by sharing experiences where you've thrived in fast-paced environments. Discuss how you approach change and your strategies for maintaining performance under pressure.
We think you need these skills to ace Customer Supply Chain Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Supply Chain Manager position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in FMCG supply chain, customer management, and demand/supply planning. Use specific examples that demonstrate your analytical skills and ability to drive performance improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your collaborative mindset and adaptability. Mention how you can enhance customer satisfaction and drive operational improvements, aligning your experiences with the company's needs.
Highlight Key Skills: In your application, emphasize your strong Excel skills and any experience with SAP. Provide examples of how you've successfully managed customer relationships and driven cost-efficiency in previous roles.
How to prepare for a job interview at Vertical Advantage
✨Showcase Your Customer Relationship Skills
Prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to maintain transparent communication and deliver outstanding service, as these are crucial for the role.
✨Demonstrate Analytical Prowess
Be ready to discuss your analytical skills and how you've used them to drive performance improvements. Bring specific examples where your insights led to better decision-making or operational efficiencies.
✨Emphasize Collaboration and Teamwork
Since this role requires a collaborative mindset, think of instances where you've worked effectively with cross-functional teams. Be prepared to explain how you foster collaboration and support shared goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your adaptability and problem-solving skills in a fast-paced environment. Think of scenarios where you've had to challenge the status quo and find creative solutions to supply chain challenges.
