Customer Demand Planning Manager

We are looking for a Customer Demand Planning Manager for a FMCG business based in West London. The Customer Demand Planning Manager will play a pivotal role in driving demand collaboration with grocery customers.

Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.

This position requires a strategic thinker who can analyse promotional performance, collaborate closely with the Sales team, and provide insightful analytics and storytelling to communicate key trends. The successful candidate will lead S&OP processes, engage with factories and work cross-functionally to develop long-range forecasts and mid-term plans.

Responsibilities

• Serve as the Demand Manager for three key customers, driving customer-facing demand collaboration
• Conduct in-depth analytics and diagnostics, with a focus on promotional performance
• Partner closely with the Sales team to align demand planning strategies
• Lead S&OP processes and provide compelling analytics and storytelling to communicate big picture trends
• Collect and share Brand plans and ambitions, providing insights to stakeholders
• Develop and mentor team members to enhance their skills and performance
• Actively participate in the Extended Supply Chain Leadership team, contributing to strategic initiatives

Requirements

• Proven ability to be a self-starter, driven by curiosity to understand and improve processes
• Exceptional stakeholder management and persuasion skills
• Demonstrated competence as a line manager and coach, with a focus on team member development
• Advanced data analysis skills, including proficiency in VLOOKUPs, SUMIF, and Pivot tables
• Comfort dealing with multi-dimensional complexity, analysing data from customer, SKU, brand, and format perspectives
• Experience leading cross-functional improvement projects
• Previous line management experience and exposure to working in a cross-functional matrix structure
• FMCG and demand planning experience, particularly with grocery customers, is highly desirable

Salary Bracket

£60,000 – £65,000 + £6,000 car allowance + bonus + pension + healthcare

This is a hybrid role where you will be in the office 3 days a week

Unfortunately, sponsorship isn\’t available for this position.