Senior Manager, Order to Cash

Vertex is seeking an experienced Order to Cash professional to join our Controllership organization as a senior manager within the Global Revenue Accounting team. The Controllership organization is integral in delivering Vertex’s mission of creating transformative medicines for people with serious and life-threatening diseases. You will be working as part of a dynamic and diverse organization alongside outstanding people who are forward-thinking, collaborative and recognized leaders in their areas.

The position is a key role within Global Revenue Accounting, and we are seeking an experienced and strategic Senior Manager within Order to Cash “O2C” to manage our credit control function, drive cash flow optimization, manage internal controls and implement solutions that strengthen financial performance. The successful candidate will combine hands-on credit control expertise with strategic insight, leading a team of two to maximize collections, minimize risk, and support business growth.

Central to this role is fostering exceptional working relationships across the Controllership function, Global Supply Chain, our third-party logistics providers, and regional finance teams. The individual will also be well organised, comfortable presenting and influencing senior stakeholders and able to manage competing deadlines. This role is highly visible across the international organisation and with our global head office in Boston and offers excellent opportunities for personal development and continuous improvement. As Vertex continues to grow, and expand geographically, the successful candidate will have many opportunities to shape processes and drive lasting change.

• Work with global finance, revenue accounting, trade ops, supply chain and market access teams to ensure we remain at the forefront of any changes to our ways of working
• Implement and enforce credit policies and procedures that mitigate risk while supporting customer relationships
• Present credit & collections updates to Senior Directors and Departmental Heads
• Build strong relationships with our external service providers, internal stakeholders and business partners
• Represent the team at Global Credit Committee meetings, interacting with the Global Finance and Chief Accounting Officer’s leadership team
• Develop and execute credit strategies that optimize cash flow, reduce Days Sales Outstanding (DSO), and minimize bad debt
• Protect Vertex’s credit risk with consideration for securitisation initiatives
• Design process solutions in support of key business decisions and new product/country launches
• Drive improvements in our monthly Dashboard reporting
• Drive transformation initiatives (system/process/policy)
• Participate in global projects representing the needs and interests of the O2C and wider Revenue Accounting team
• Analyse the performance of external service providers against KPIs
• Ensure our ongoing compliance to all O2C related SOX controls

• Ability to work collaboratively with external service providers, to ensure the highest standards of execution are maintained and the interests of Vertex and its patient remain forefront
• Strong stakeholder management skills, able to quickly establish credibility and build effective, collaborative, working relationships at all levels
• Excellent communication and interpersonal skills necessary for leading cross functional projects and presenting to senior management (including accounting, finance and commercial management)
• Ability to partner with other functional areas to develop, improve and monitor compliance with policies and procedures including taking a leadership role on certain initiatives
• Strong financial analysis and reporting skills
• Strong knowledge of credit control, risk management, and regulatory compliance
• Strategic thinker with ability to provide solutions to cash flow and credit challenges
• People management skills, with experience motivating and developing teams
• Solution-focused with experience in improving processes and systems
• Ability to pivot based on demand and prioritization

• Bachelor's Degree in Accounting or Business administration, or equivalent business experience
• Strong credit control/accounts receivable experience, in a managerial or leadership role
• Experience in large, complex, or multinational organizations preferred
• Experience in pharmaceutical industry preferred

Hybrid-Eligible Or On-Site Eligible

In this Hybrid-Eligible role, you can choose to be designated as: Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.