At a Glance
- Tasks: Lead the development of digital platforms to engage patients and healthcare providers.
- Company: Vertex, a global biotech company focused on scientific innovation.
- Benefits: Hybrid work options, competitive salary, and commitment to diversity.
- Other info: Join a dynamic team with opportunities for growth and skill development.
- Why this job: Make a real impact in healthcare through innovative digital solutions.
- Qualifications: 8 years of experience in digital program management and a relevant degree.
The predicted salary is between 70000 - 90000 £ per year.
The IHQ Heme Digital Platform Associate Director assists in the development, execution, and optimization of customer facing digital capabilities used by commercial teams to engage patients, caregivers, healthcare providers, and payers. This role will work with commercial teams, information technology, multiple vendors and agencies to help ensure the organization’s processes, personnel, budget, and platforms are operating effectively to support the commercial business needs across all geographies.
Key Duties and Responsibilities
- Functions as International product owner for major Heme digital platforms, including Vertex Connects Portal.
- Assists in identifying current and future gaps in the commercial organization’s ability to engage customers through digital channels such as websites, emails, and social media.
- Works with internal and external stakeholders to prioritize digital capability programs and establish aligned roadmaps to meet prioritized needs.
- Ensures roles and responsibilities are clearly documented and communicated to ensure effective delivery of digital programs.
- Creates, executes, and communicates performance management plans to continuously improve the digital operating model.
- Identifies and manages external agencies and vendors supporting digital programs.
- Supports the growth of digital skills throughout the commercial organization.
Knowledge and Skills
- Developing, launching, and optimizing digital programs.
- Managing internal and external partner relationships.
- Measurement of digital programs.
- Web content management.
- Advanced skills in digital program budget development and management.
Education and Experience
- Bachelor’s degree in relevant discipline.
- Typically requires 8 years of work experience leading the delivery of customer facing digital programs to promote products and services to external customers, or the equivalent combination of education and experience.
Flex Designation
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status
In this Hybrid-Eligible role, you can choose to be designated as: Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility.
Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law.
Heme Digital Platform Associate Director in London employer: Vertex Pharmaceuticals
Vertex is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of biotechnology. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work on impactful digital programmes that enhance patient engagement. The hybrid work model offers flexibility, allowing you to balance your professional and personal life while contributing to meaningful advancements in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Heme Digital Platform Associate Director in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its digital platforms. Show them you know their stuff and how you can help improve their customer engagement strategies.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in managing digital programs and stakeholder relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Heme Digital Platform Associate Director in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital programmes. We want to see how your skills align with the role of Heme Digital Platform Associate Director, so don’t hold back on showcasing your relevant achievements!
Showcase Your Digital Savvy:Since this role is all about digital capabilities, let us know about your experience in managing digital platforms and engaging customers through various channels. Share specific examples that demonstrate your expertise in web content management and digital programme optimisation.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vertex Pharmaceuticals
✨Know Your Digital Stuff
Make sure you brush up on the latest trends in digital platforms, especially those relevant to customer engagement. Be ready to discuss how you've developed and optimised digital programmes in the past, as this role is all about enhancing customer-facing capabilities.
✨Showcase Your Collaboration Skills
This position involves working with various teams and external partners. Prepare examples of how you've successfully managed relationships and collaborated with different stakeholders to achieve common goals. Highlight your experience in aligning roadmaps and prioritising needs.
✨Be Ready with Performance Metrics
Since performance management is key, come equipped with insights on how you've measured the success of digital programmes. Discuss specific metrics you've used and how they informed your strategies for continuous improvement.
✨Understand the Budgeting Process
As budget management is crucial for this role, be prepared to talk about your experience in developing and managing budgets for digital initiatives. Share any challenges you've faced and how you overcame them to ensure effective delivery of programmes.
