Digital Communications Specialist — Social, Web & Campaigns

We are seeking a highly motivated and detail-oriented Digital Communications Specialist to join our team. In this role, you will play a key part in managing and executing our digital communication strategies, including social media, website content, and digital campaigns. You will collaborate with cross-functional teams and external partners to ensure the delivery of high-quality, engaging, and impactful digital content that aligns with our brand and business objectives.

Key Duties & Responsibilities

• Maintain the social media content calendar, coordinating assets, approvals, and publishing for organic and paid content with a high level of accuracy, consistency, and channel-appropriate voice.
• Support community management and social monitoring, identifying and flagging issues or trends for the broader team.
• Help manage the Vertex web estate, including publishing, and maintaining site inventory.
• Edit content across channels, ensuring accuracy, consistency, and adherence to channel-specific voice and tone.
• Support paid digital media campaigns by coordinating assets, timelines, and updates with agency partners.
• Coordinate reviews and gather inputs from subject matter experts and stakeholders to ensure timely execution of deliverables.
• Support the regulatory review process by preparing and submitting materials, tracking feedback, and implementing approved changes.
• Help track and compile performance metrics, supporting basic reporting and optimization efforts.

Required Education Level

• Bachelor’s degree in Communications, Marketing, Digital Media, or related field.

Required Experience

• Strong experience in digital communications, social media, or a related role. Agency experience is an asset.

Required Knowledge and Skills

• Strong organizational skills and attention to detail, with reliable follow through.
• Hands-on experience executing social media content.
• Ability to manage multiple workstreams in a fast-paced environment.
• Collaborative, responsive, and open to feedback.
• Familiarity with social platforms, content management system (CMS) tools, and basic analytics.
• Clear written and verbal communication skills.
• Experience proofreading various styles of copy and editing for grammar and voice.
• Curious, proactive, and motivated to build a broad digital communications toolkit.

Other Requirements

• Ability to work effectively in a global, highly regulated environment.
• Strong written and verbal communication skills in English.
• Flexibility to adapt to changing priorities and manage multiple projects simultaneously.
• This role is based in London, UK with a hybrid schedule (3 days/week on-site).
• Willingness and ability to work an adjusted schedule up to 1–2 days per week as needed to enable collaboration with global teams based in US EST.

Flex Designation: Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility.

Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law.