Senior Key Account Manager

The Senior Key Account Manager (KAM) role will be a part of the launch effort of innovative breakthrough treatments for Cystic Fibrosis. The Senior KAM will support ensuring that all barriers to usage of these new orphan products are addressed and that all patients who could benefit from the products have access. This goal will be achieved by the development and execution of specific account level business plans at all CF centres; communicating exceptional level of disease and product knowledge to healthcare professional customers and ensuring that the full long term value of the product is fully understood by all relevant stakeholders. This is a field based role covering central/western England and Wales.

Key Duties and Responsibilities:

• Promotes safe and effective use of Vertex drugs, in accordance with the product label to ensure that the benefits and long term value of the product is fully understood.
• Provides relevant disease state and on-label product information.
• Interacts with a wide variety of key stakeholders in assigned geography.
• Accountable for performance at the territory level, and contributes to regional and national team performance.
• Ensures appropriate resource allocation to meet customer needs, and address gaps in the care system.
• Stays current on the Cystic Fibrosis environment; maintain exceptional in-depth knowledge of disease, local drivers, treatment and referral patterns, key account profiles, influence patterns, reimbursement, and barriers to optimal care.
• Responsible for developing and executing account level business plan, including promotional activities for customers; forecasting and tracking promotional budget.
• Works collaboratively across functional areas to achieve common goals.
• Acts as a role model across all functions.
• Facilitates the coordination of internal and external resources to enhance patient care.
• Participates in meetings, and take on projects, as requested by management.
• Provides assistance in recruiting and training as needed.
• Exercises sound judgment and adheres to relevant regulatory and compliance guidelines and company policies.

Knowledge and Skills:

• Demonstrates team-based skills, and is able to network and lead across functions.
• Embraces and adopts new technologies and techniques.
• Highly competent in a multitude of IT capabilities to support the business needs.
• Demonstrate active listening skills as a springboard for creating relevant value to customers and key Cystic Fibrosis stakeholders.
• Product launch experience.
• Strong verbal and written communication skills.
• Embraces continuous learning/seeks knowledge.
• Demonstrates insights for improving Cystic Fibrosis patient care delivery, and strong customer orientation and insight.
• Excellent contextual selling skills with proven record of performance (consistently in the top 10% of sales force).
• Strong understanding of healthcare regulatory and enforcement environments.
• Ability to travel up to 60%.

Education and Experience:

• Bachelor’s degree.
• Typically requires relevant field experience in biotech/pharmaceuticals industry, or the equivalent combination of education and experience.