Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and provide technical guidance on Cloud and Infrastructure solutions.
- Company: Join a progressive UK-based Managed Service Provider focused on innovative Cloud services.
- Benefits: Enjoy hybrid working, competitive salary, career growth, and a full benefits package.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact for clients.
- Qualifications: 5+ years in technical support or account management with a strong background in Cloud and Infrastructure.
- Other info: Opportunity for career advancement after a successful induction period.
The predicted salary is between 36000 - 60000 £ per year.
Location: NW London (Hybrid)
Salary: £45,000 - £50,000 OTE £70,000 + Benefits
Are you an experienced technical support engineer turned Account Manager with a background in Managed Service Providers (MSP)? Join our progressive UK-based MSP, managing Cloud and Infrastructure services for their London clients.
Role Overview:
- Act as the main point of contact for London-based clients, offering expertise in Cloud and Infrastructure solutions.
- Build strong client relationships, offering technical guidance and identifying growth opportunities.
- Collaborate with support teams to ensure fast, effective resolution of issues.
Requirements:
- 5+ years in technical support or account management in a MSP business
- Proven track record in Cloud and Infrastructure.
- Strong communicator with a client-focused approach
- Ability to build long term client relationships
- Proven results in adding value by offering solutions to clients
Benefits:
- £45-£50k base + commission
- Hybrid working from our London office following successful completion of 3 months induction/probation
- Career growth, training, and a full benefits package
Apply Today to grow with an innovative team!
Technical Account Manager - Hybrid employer: vertex-it-solutions
Contact Detail:
vertex-it-solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - Hybrid
✨Tip Number 1
Familiarise yourself with the latest trends in Cloud and Infrastructure services. Being knowledgeable about current technologies will not only help you in interviews but also demonstrate your commitment to staying updated in this fast-paced industry.
✨Tip Number 2
Network with professionals in the Managed Service Provider sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight instances where you've identified growth opportunities or resolved complex technical issues, as these experiences will resonate well with the hiring team.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you tailor your conversations during the interview, showing that you're not just a fit for the role, but also for our team.
We think you need these skills to ace Technical Account Manager - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and account management, particularly within Managed Service Providers. Use specific examples that demonstrate your expertise in Cloud and Infrastructure solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with their needs, focusing on your ability to build client relationships and provide technical guidance.
Highlight Relevant Achievements: In your application, emphasise any proven results you've achieved in previous roles, such as successful projects or client satisfaction metrics. This will help demonstrate your value to potential employers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a client-facing role.
How to prepare for a job interview at vertex-it-solutions
✨Showcase Your Technical Expertise
As a Technical Account Manager, it's crucial to demonstrate your knowledge in Cloud and Infrastructure solutions. Be prepared to discuss specific technologies you've worked with and how they can benefit the company's clients.
✨Highlight Client Relationship Skills
Since the role involves managing client relationships, share examples of how you've successfully built and maintained long-term relationships in previous positions. This will show your ability to connect with clients and understand their needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle client issues. Prepare scenarios from your past experience where you effectively resolved technical problems or identified growth opportunities for clients.
✨Research the Company and Its Clients
Familiarise yourself with the company’s services and its client base. Understanding their business model and the challenges their clients face will allow you to tailor your responses and demonstrate your genuine interest in the role.
