At a Glance
- Tasks: Provide expert IT support and solve complex technical issues for users.
- Company: Vertex IT Solutions, a dynamic tech company in Blackpool.
- Benefits: Competitive salary of £30,000 and hands-on experience in a vibrant environment.
- Other info: Fixed-term contract with potential for career growth.
- Why this job: Join a supportive team and enhance your IT skills while making a difference.
- Qualifications: Experience in IT support and strong problem-solving abilities.
The predicted salary is between 31500 - 38500 £ per year.
Vertex IT Solutions is seeking a 2nd Line Support Analyst for a 12-month fixed-term contract in Blackpool.
The role starts in early September 2026 and offers a salary of £30,000, with on-site work five days a week.
You will act as escalation point for unresolved issues from the 1st Line Service Desk, perform in-depth diagnosis, and implement technical resolutions across Windows, AD, Azure, and MS 365 in a multi-vendor environment.
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12-Month 2nd Line IT Support Analyst - Desk Side employer: vertex-it-solutions
Join a dynamic team at our Westlakes Science & Technology Park location, where we prioritise employee growth and development in a collaborative work culture. As an IT Service Delivery Manager, you will benefit from a supportive environment that encourages continuous improvement and innovation, while also enjoying the unique advantage of working in a vibrant tech hub. We offer competitive benefits and a strong focus on customer satisfaction, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land 12-Month 2nd Line IT Support Analyst - Desk Side
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at vertex-it-solutions that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace 12-Month 2nd Line IT Support Analyst - Desk Side
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at vertex-it-solutions, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at vertex-it-solutions can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at vertex-it-solutions will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at vertex-it-solutions
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at vertex-it-solutions. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at vertex-it-solutions.
