At a Glance
- Tasks: Travel to various sites, install and support IT equipment, and provide hands-on tech assistance.
- Company: Join a growing IT department in a dynamic and customer-focused environment.
- Benefits: Competitive salary, company vehicle, and opportunities for professional growth.
- Other info: Perfect for tech enthusiasts who love variety and hands-on work.
- Why this job: Experience diverse challenges daily while helping people with technology.
- Qualifications: 3+ years in IT support, strong troubleshooting skills, and a full UK driving licence.
The predicted salary is between 37000 - 37000 £ per year.
Our client is looking for a practical, organised and customer-focused IT Field Engineer to join our growing IT Department. Supporting over multiple users across locations in London, Essex, Milton Keynes, Cambridge and surrounding areas, this role is ideal for someone who enjoys travelling, working hands-on with technology and helping people on a wide range of IT installations, upgrades and support activities.
No two days are the same. One day you could be installing wireless access points, replacing network equipment and updating documentation. The next you may be delivering equipment, supporting a site issue or assisting with the setup of a new location. This role combines technical work with a strong focus on organisation and administration. Maintaining accurate records, photographs, asset information and documentation is just as important as completing the technical work itself.
Day to day:
- Travelling to sites using a company vehicle
- Delivering IT equipment and infrastructure hardware
- Installing and supporting Switches, wireless access points, Routers and associated network equipment
- Assisting with Meraki, DrayTek and Starlink installations following company standards
- Building, configuring and deploying laptops, desktops, printers and mobile devices
- Asset tagging and recording all deployed equipment
- Installing and maintaining structured cabling, patch panels and network cabinets
- Providing onsite IT support where remote support is not suitable
- Recording serial numbers, asset tags and installation details
- Taking site photographs and maintaining installation records
- Producing simple rack layouts, cabinet diagrams and equipment location drawings
- Maintaining accurate asset management records
- Assisting with site relocations, equipment moves and new site setups
- Preparing equipment and assisting with stock control activities at Head Office
- Escalating technical issues to senior engineers when required
Skills & Experience:
- 3 years' plus experience within an IT support, field engineering or technical support role
- Experience installing or supporting network equipment such as Switches, Routers and wireless access points
- Basic understanding of networking and Wi-Fi technologies
- Experience with Microsoft 365 and Windows 11
- Experience working with CAT5e and CAT6 structured cabling
- Experience maintaining technical documentation and records
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
- Good organisational and time management skills
- Full UK Driving License
IT Field Engineer in Bromley employer: Vertex I.T. Solutions Ltd
Join a dynamic and supportive team as an IT Field Engineer in Bromley, where your hands-on technical skills will shine while you travel across London and surrounding areas. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for continuous learning and development in the ever-evolving IT landscape. With a focus on customer satisfaction and a commitment to maintaining a healthy work-life balance, we provide a company vehicle and a variety of engaging challenges that ensure no two days are the same.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer in Bromley
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Vertex I.T. Solutions Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Vertex I.T. Solutions Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Vertex I.T. Solutions Ltd!
✨Direct Apply to Vertex I.T. Solutions Ltd
Let's not forget to apply directly through the Vertex I.T. Solutions Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Engineer in Bromley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Vertex I.T. Solutions Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Vertex I.T. Solutions Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Vertex I.T. Solutions Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
