At a Glance
- Tasks: Support and improve Microsoft-based infrastructure and cloud platforms in a dynamic environment.
- Company: A growing tech company with a friendly culture and remote work options.
- Benefits: Competitive salary, bonus, benefits, and a healthy work/life balance.
- Other info: Great progression opportunities and collaborative team environment.
- Why this job: Join a stable company and work with modern technologies while making a real impact.
- Qualifications: Strong Windows Server and Microsoft 365 experience, plus troubleshooting skills.
A growing technology company is looking to add Senior IT Support Engineers to its operations team. Supporting large-scale online platforms used globally, you’ll play a key role in maintaining secure, highly available infrastructure across a fast-moving production environment.
The role:
You’ll be responsible for supporting and improving Microsoft-based infrastructure and cloud platforms, covering monitoring, troubleshooting, patching, maintenance and infrastructure change activities across critical production systems. The role involves close collaboration with internal teams to ensure services remain secure, stable and highly available across both on-premise and cloud environments.
Essential:
- Strong Windows Server administration experience including IIS, Failover Clustering and Microsoft NLB
- Experience supporting Microsoft Entra ID / Microsoft 365 technologies including Exchange Online, Intune, Defender and Teams
- Experience supporting cloud and edge infrastructure technologies including AWS and Cloudflare (WAF/CDN/DNS)
- Strong troubleshooting and root cause analysis skills within complex production environments
- Experience supporting highly available, customer-facing platforms
- Ability to work remotely with 1 day per month in Oxford
- Willingness to participate in a shared 24/7 on-call rota (approx. 1 week in every 6)
Desirable:
- Linux systems administration experience
- Exposure to infrastructure security and hardening best practices
- Experience working within fast-paced operational or online platform environments
Tremendous opportunity offering plenty of scope for progression within a stable, friendly company where you’ll be able to work with modern infrastructure technologies whilst maintaining a healthy work/life balance.
Apply now for FULL details.
Senior IT Support Engineer - Home Based employer: VERTECH GROUP (UK) LTD
Join a dynamic and growing technology company that prioritises employee well-being and professional development. With the flexibility of remote work and a supportive culture, you will have the opportunity to work with cutting-edge infrastructure technologies while enjoying a healthy work/life balance. The company offers competitive salaries, bonuses, and a clear path for career progression, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Engineer - Home Based
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source platforms that showcase your expertise in Microsoft-based infrastructure and cloud technologies. This can really make you stand out during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on troubleshooting scenarios. Be ready to discuss how you've tackled complex issues in past roles, especially in high-pressure environments. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in a friendly, supportive environment.
We think you need these skills to ace Senior IT Support Engineer - Home Based
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows Server and Microsoft 365 technologies. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Senior IT Support Engineer role and how your background makes you a perfect fit for our team at StudySmarter.
Show Off Your Troubleshooting Skills:In your application, give examples of complex issues you've resolved in production environments. We love seeing candidates who can demonstrate strong troubleshooting and root cause analysis skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at VERTECH GROUP (UK) LTD
✨Know Your Tech Inside Out
Make sure you brush up on your Windows Server administration skills, especially IIS and Failover Clustering. Be ready to discuss your experience with Microsoft Entra ID and 365 technologies, as well as cloud platforms like AWS. The more specific examples you can provide, the better!
✨Show Off Your Troubleshooting Skills
Prepare to share real-life scenarios where you've tackled complex issues in production environments. Highlight your root cause analysis skills and how you've ensured high availability for customer-facing platforms. This will demonstrate your problem-solving abilities and technical expertise.
✨Collaboration is Key
Since the role involves working closely with internal teams, think of examples where you've successfully collaborated on projects. Discuss how you’ve maintained secure and stable services in a fast-paced environment, showcasing your teamwork and communication skills.
✨Be Ready for On-Call Scenarios
Understand the demands of being part of a shared 24/7 on-call rota. Prepare to discuss your approach to handling urgent issues outside of regular hours and how you manage work-life balance while ensuring service continuity.
