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For Companies My client is seeking a Customer Service Advisor to join a busy sales team, assisting them with all elements of client support ensuring the enquiries are handled efficiently and professionally.
Key Responsibilities
- Raising purchase orders and ordering equipment with suppliers
- Generating customer invoices
- Maintaining regular customer contact and responding to customer queries in a professional and timely manner
- Arranging couriers, collections, and proof of deliveries
- Providing general administration and support duties across the business
- Supporting the sales team with day-to-day customer service and operational tasks
Working with an excellent team of professionals you will be comfortable managing multiple tasks, have a strong administrative background, and enjoy working as part of a collaborative team. If you are interested in joining a friendly, professional team, please do send your CV though for consideration.
Customer Service Advisor in Burnham employer: VERTEC SERVICES Ltd
Contact Detail:
VERTEC SERVICES Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Burnham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Advisor role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Customer Service Advisor in Burnham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how you've handled client queries and supported sales teams in the past!
Showcase Your Skills: Emphasise your ability to manage multiple tasks and maintain regular customer contact. We love candidates who can juggle responsibilities while keeping everything organised!
Be Professional Yet Friendly: When writing your cover letter, strike a balance between professionalism and friendliness. We’re looking for someone who can connect with clients while maintaining a professional tone.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly.
How to prepare for a job interview at VERTEC SERVICES Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Advisor. Familiarise yourself with tasks like raising purchase orders and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples of how you've effectively handled customer inquiries or resolved issues in the past. Practising clear and concise responses will help you convey your points confidently during the interview.
✨Demonstrate Team Spirit
Since this role involves working closely with a sales team, be ready to discuss your experience in collaborative environments. Share specific instances where you supported colleagues or contributed to team success, highlighting your ability to work well with others.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or the tools they use for customer support. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.