At a Glance
- Tasks: Provide expert training and support for advanced health technology systems across the UK.
- Company: Vertec Scientific Ltd, a leader in health technology with over 40 years of experience.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare by supporting cutting-edge radiology products.
- Qualifications: Radiography degree and experience in DXA scanning required.
- Other info: Dynamic role with travel opportunities and a focus on customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Vertec Scientific Ltd has been a trusted name in the UK health technology sector for over 40 years, known for providing a comprehensive range of high-quality radiology and radiotherapy products, accessories, and consumables sourced globally. Our portfolio includes leading solutions like Hologic DXA systems, x-ray mini c-arm systems, dosimetry, and radiotherapy treatment alignment and immobilisation devices. Expert support is provided by a team of Applications Specialists, Product Sales Specialists, and Field Service Engineers to ensure customer satisfaction. Vertec’s success is built on its unwavering customer focus and its commitment to offering only best-in-class products.
This is a full-time remote role for an Applications Specialist. The Applications Specialist will work closely with clients to provide on-site customer applications training, with ongoing telephone and email support, for the use of Hologic Bone Densitometers and Hologic Fluoroscan Mini c-arm systems, and additional new systems which Vertec may add to its product portfolio. The role also includes IR(ME)R Operator training and certification where required.
Responsibilities
- Provide expert clinical, technical and educational support for Vertec systems across the UK. This includes structured and ad hoc practical training to ensure correct patient positioning, scan acquisition and analysis in line with Manufacturer guidelines, and demonstration/training in use of electronic reporting tools to clinicians and/or other personnel.
- Support customers during installation, upgrades and post-installation optimisation.
- Troubleshoot clinical and workflow issues, working closely with the Engineering and Clinical teams.
- Develop and update training materials/User guides.
- Support ongoing competency development and adoption of best practice.
- Advise on optimisation of scan quality whilst promoting radiation safety and compliance with Ionising Radiation regulations, local rules and departmental protocols.
- Act as a trusted clinical advisor to customers, responding to queries in a professional and timely manner.
- Support clinical demonstrations, site visits and pre/post sales activities where required.
- Keep up to date with advances in DXA technology and clinical guidelines.
Role Requirements and Qualifications
- Radiography Degree or equivalent.
- Significant experience of working in DXA in a clinical environment.
- Excellent understanding of DXA scanning and analysis.
- Professional customer approach at all times; enthusiastic/energetic/positive.
- Self-motivated and able to work independently but also a team player.
- Willingness to learn and take on additional products in line with business requirements.
- Confident and articulate, a natural ‘people person’.
- Excellent verbal and written communication skills.
- Ability to manage own time and determine priorities, with strong planning and organisational skills.
- Strong problem-solving skills with excellent attention to detail.
Working Conditions
- Home based, with extensive national travel to customer sites and conferences.
- Hours of work: Full time, 9 am-5 pm, Monday-Friday, but flexibility required to meet the needs of customers and the business.
Applications Specialist employer: Vertec Scientific Ltd UK
Contact Detail:
Vertec Scientific Ltd UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Specialist
✨Tip Number 1
Network like a pro! Reach out to professionals in the health tech sector, especially those who work with radiology products. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream Applications Specialist role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with DXA technology and clinical training. When you get the chance to chat with potential employers, this will help you stand out and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on articulating your experience and how it aligns with Vertec's commitment to customer satisfaction and high-quality support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the StudySmarter team and contributing to our mission in the health technology sector.
We think you need these skills to ace Applications Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Applications Specialist role. Highlight your experience with DXA technology and any relevant training you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about health technology and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of enthusiasm!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent verbal and written communication skills in your application. We need someone who can connect with clients and provide top-notch support!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Vertec!
How to prepare for a job interview at Vertec Scientific Ltd UK
✨Know Your Stuff
Make sure you brush up on your knowledge of DXA technology and the specific products Vertec offers, like Hologic Bone Densitometers. Being able to discuss these in detail will show that you're not just interested in the role but also genuinely understand the products you'll be working with.
✨Showcase Your People Skills
As an Applications Specialist, you'll be interacting with clients regularly. Prepare examples of how you've successfully trained or supported others in the past. Highlight your ability to communicate complex information clearly and your knack for building relationships.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've troubleshot issues in a clinical setting. Be ready to discuss how you approached these challenges and what the outcomes were. This will illustrate your critical thinking skills and your ability to work under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their training processes, how they keep up with advances in technology, or what a typical day looks like for an Applications Specialist. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
