Complaint Intake Specialist - Customer Care in Maidenhead

Complaint Intake Specialist - Customer Care in Maidenhead

Maidenhead Full-Time On-site
Vertage Inc.

Vertage Inc. seeks an Complaint Intake Analyst I to support PMQA by triaging complaints from all channels and serving as the first customer contact. You will ensure data accuracy to identify the initial complaint code and perform data entry while coordinating work according to business rules.

Responsibilities include intake completion, data gathering, initial code identification, sample logistics, stakeholder collaboration, and processing client communications as needed.

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Vertage Inc.

Contact Details:

Vertage Inc. Recruitment Team