Senior Service Delivery Manager (Remote/Hybrid)

Senior Service Delivery Manager (Remote/Hybrid)

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Version 1

At a Glance

  • Tasks: Manage client relationships and ensure top-notch service delivery.
  • Company: Join Version 1, a leader in innovative service solutions.
  • Benefits: Enjoy flexible working, career progression, and a supportive team.
  • Other info: Remote/hybrid work options with opportunities for growth.
  • Why this job: Make a real difference in client satisfaction and service excellence.
  • Qualifications: Experience in service delivery management and strong communication skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Version 1 is seeking a Service Delivery Manager to own client relationships and ensure successful service delivery.

You will collaborate with customers, the Service Delivery team, and Technical Consultants to drive outcomes and customer satisfaction.

You will manage reporting, reviews, financials, forecasting, ISO20000 compliance, service improvement and risk management while seeking new opportunities within existing accounts.

The role offers flexible/remote working and a strong progression path.

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Senior Service Delivery Manager (Remote/Hybrid) employer: Version 1

Version 1 is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on fostering a collaborative work culture, this role offers unique opportunities to engage with leading Private Sector organisations in the UK & Ireland, driving meaningful impact while enjoying competitive salaries, bonuses, and comprehensive benefits. Join us to be part of a dynamic team that values innovation and personal development.

Version 1

Contact Details:

Version 1 Recruitment Team

We think you need these skills to ace Senior Service Delivery Manager (Remote/Hybrid)

Client Relationship Management
Service Delivery Management
Collaboration Skills
Reporting and Analysis
Financial Management
Forecasting
ISO 20000 Compliance