Remote IT Support Analyst (Onsite Travel)

Remote IT Support Analyst (Onsite Travel)

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Version 1

At a Glance

  • Tasks: Provide top-notch IT support and maintain infrastructure while travelling to customer sites.
  • Company: Join Version 1, a leading tech company with a focus on customer service.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with travel opportunities across Dublin and London.
  • Why this job: Make a difference by solving IT issues and enhancing user experiences.
  • Qualifications: 2-5 years of deskside experience and strong communication skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

Version 1 is seeking an Onsite Support Analyst in Belfast to provide deskside and remote IT support across Dublin and London.

You will handle incidents, perform triage, and maintain IT infrastructure while delivering exceptional customer service.

You will work from home or Version 1 offices, with occasional travel to customer sites.

The role requires 2–5 years' deskside experience, strong communication skills, and familiarity with Service Now and ITIL frameworks.

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Remote IT Support Analyst (Onsite Travel) employer: Version 1

Version 1 is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on fostering a collaborative work culture, this role offers unique opportunities to engage with leading Private Sector organisations in the UK & Ireland, driving meaningful impact while enjoying competitive salaries, bonuses, and comprehensive benefits. Join us to be part of a dynamic team that values innovation and personal development.

Version 1

Contact Details:

Version 1 Recruitment Team

We think you need these skills to ace Remote IT Support Analyst (Onsite Travel)

Deskside Support
Remote IT Support
Incident Handling
Triage
IT Infrastructure Maintenance
Customer Service
Communication Skills