Modern Workplace Lead

Modern Workplace Lead

City of London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Version 1

At a Glance

  • Tasks: Lead clients in modern IT operations and drive digital transformation with Microsoft 365.
  • Company: Join Version 1, a trusted tech partner for global brands with a strong culture.
  • Benefits: Enjoy flexible working, competitive pay, wellness initiatives, and career development opportunities.
  • Why this job: Make a real impact in the digital world while growing your skills in a supportive environment.
  • Qualifications: Experience in Modern Workplace consultancy and deep knowledge of Microsoft 365 technologies.
  • Other info: Be part of an award-winning team that values diversity and employee wellbeing.

The predicted salary is between 43200 - 72000 £ per year.

Company Description

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:

  • UK & Ireland\’s premier AWS, Microsoft & Oracle partner
  • 3300+ strong, €350/£300m revenue business
  • 10+ years as a Great Place to Work in Ireland & UK
  • Best Workplace for Women in the UK & Ireland by GPTW
  • Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!

Job Description

As the Modern Workplace Lead, you will be the principal consultant guiding our clients through the complexities of modern IT operations in an ITIL-driven managed service environment. Your expertise in Microsoft 365 and modern workplace technologies will be instrumental as you partner with a leading Modern Workplace service provider. You will ensure excellence in service delivery and drive digital transformation initiatives leading a team of Microsoft 365 support consultants and working alongside architectural functions from multiple specialist technical teams as a Modern Workplace Lead.

Key Responsibilities

  • Serve as the strategic lead consultant for modern workplace solutions, advising clients on best practices for Microsoft 365 adoption, optimisation, and integration within ITIL-based service frameworks.
  • Act as the primary point of contact between the organisation, the Modern Workplace partner, and key stakeholders to ensure seamless collaboration and service excellence.
  • Design, implement, and continuously improve ITIL-aligned processes (incident, problem, change, asset, and configuration management) for end-user computing environments.
  • Collaborate with multiple teams of experts on workplace technology transformation projects, driving user adoption, change management, and ongoing training initiatives.
  • Ensure security, compliance, and data protection standards are consistently maintained across all modern workplace technologies and devices.
  • Monitor service performance, conduct root cause analysis, and implement continual service improvements based on ITIL metrics and user feedback.
  • Stay abreast of industry trends and emerging Microsoft 365 and device management technologies, recommending and piloting innovative solutions.

Qualifications

  • Proven experience in a Modern Workplace consultancy or leadership role within an ITIL-aligned managed services environment.
  • Deep technical expertise in Microsoft 365, including Exchange Online, Teams, SharePoint, Intune, and Azure AD.
  • Proven experience in staying up to date with Microsoft technology and analysing trends from a strategic perspective
  • Experience managing relationships with external partners and vendors.
  • Exceptional communication, project management, and stakeholder engagement skills.
  • Proactive, analytical problem-solver with a commitment to continuous improvement and service excellence.
  • Digital Experience Management knowledge is seen as beneficial

Additional Information

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

  • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company\’s profits.
  • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
  • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
  • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
  • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
  • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
  • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
  • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

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Modern Workplace Lead employer: Version 1

Version 1 is an award-winning employer that prioritises employee wellbeing and professional growth, making it an excellent place to work as a Modern Workplace Lead. With a strong focus on flexible working arrangements, comprehensive benefits including financial wellbeing initiatives, and robust career progression opportunities, employees are empowered to thrive in a supportive and values-driven environment. Join us to be part of a dynamic team that champions innovation and collaboration while driving digital transformation for our clients.
Version 1

Contact Detail:

Version 1 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Modern Workplace Lead

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who truly fits into their team.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills in Microsoft 365 and modern workplace technologies can drive success for the company. Tailor your examples to show how you can add value.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team.

We think you need these skills to ace Modern Workplace Lead

Microsoft 365
ITIL
Change Management
Incident Management
Problem Management
Configuration Management
Stakeholder Engagement
Project Management
Root Cause Analysis
Digital Transformation
User Adoption
Data Protection
Communication Skills
Analytical Problem-Solving
Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Modern Workplace Lead role. Highlight your experience with Microsoft 365 and ITIL frameworks, as we want to see how you can bring value to our team!

Showcase Your Expertise: Don’t hold back on showcasing your technical skills! We’re looking for someone with deep knowledge in Microsoft 365 and modern workplace technologies, so let us know about your relevant projects and achievements.

Be Authentic: We value authenticity, so be yourself in your application. Share your passion for technology and how it drives you to help clients succeed. We want to see the real you and how you align with our core values.

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you one step closer to joining our amazing team!

How to prepare for a job interview at Version 1

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft 365 and modern workplace technologies. Be ready to discuss how you've used these tools in past roles, especially in an ITIL-driven environment. This will show that you’re not just familiar with the tech but can also apply it effectively.

✨Showcase Your Leadership Skills

As a Modern Workplace Lead, you'll be guiding teams and clients alike. Prepare examples of how you've led projects or teams in the past, particularly focusing on collaboration and driving user adoption. Highlight any experience you have in managing relationships with external partners too!

✨Understand Their Values

Version 1 is all about core values. Familiarise yourself with their mission and values, and think about how your own align with theirs. During the interview, weave in examples that demonstrate how you embody these values in your work.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to implement ITIL-aligned processes. Think through potential challenges you might encounter in a modern workplace setting and how you would address them. This will show your analytical mindset and commitment to service excellence.

Modern Workplace Lead
Version 1
Location: City of London
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