Technology Client Partner in London

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

The Client Partner is a senior commercial leader responsible for the strategic and financial success of our UK Justice Sub-Sector. They own the full customer relationship, contract portfolio, and revenue performance – ensuring delivery excellence, protecting existing run-rate, and driving profitable growth. Acting as the single point of accountability, the Client Partner ensures we maximise spend within existing contracts as well as leading pursuits for core opportunities.

• Own the commercial and contractual relationship for assigned accounts, ensuring profitable revenue delivery and sustained growth.
• Develop and execute multi-year account strategies that align with customer goals and Version 1’s sector objectives.
• Ensure account-level profitability, customer satisfaction (CSAT/NPS), and adherence to commercial targets (Revenue, TCV, Margin).
• Drive strategic alignment with Version 1’s partner ecosystem (AWS, Microsoft, Oracle, etc.).
• Work with one or more Senior Delivery Partners to ensure delivery excellence and customer advocacy.
• Enable, drive, and track delivery-led selling to expand our footprint within existing contracts.
• Build and maintain executive-level trust, positioning Version 1 as a long-term strategic partner.
• Maintain overall accountability for the account while ensuring joint ownership with delivery counterparts.
• Where account management support exists, direct and maximise the value of that role to enhance engagement, retention, and growth.
• Orchestrate the wider team – including Delivery Organisation, Practices, Pre-Sales, Partners, and commercial specialists – to deliver unified account outcomes.

Extensive experience in a senior client-facing or account leadership role within a technology services or solutions environment. Proven ability to deliver commercial success through revenue retention, account growth, and strategic expansion. Demonstrable experience leading pursuits and managing end-to-end customer lifecycle across delivery, commercial, and technology functions. Experience in the UK Justice market with a strong understanding of procurement frameworks, contracting models, and digital transformation trends. Excellent stakeholder management and communication skills, with the ability to influence senior executives and internal teams. Strong commercial acumen and ability to balance customer success with profitability. Track record of working with technology partners such as Microsoft, AWS, and Oracle to drive joint value propositions. Achievement of revenue, TCV, and profitability targets for assigned accounts. Growth of existing accounts through extensions, renewals, and expansion of services.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We offer peer mentorship programs and career development opportunities to help you reach your full potential.

We understand the importance of work-life balance and offer flexible working arrangements.

Join a team that values collaboration, respect, and mutual support.

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.