Version 1 is seeking an experienced ITSM Manager to supervise the ASPIRE Global Service Centre’s service delivery, governance, and continual improvement across incident, problem, change, and knowledge management. You will drive ITIL-aligned practices, mentor service desk teams, and collaborate with multi‑vendor IT estates to maintain high service performance.
The role focuses on compliance, risk management, and proactive improvements, with a strong emphasis on ServiceNow operations and security
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ITSM Manager - Remote & Flexible, Drive Service Excellence in London employer: Version 1
At Version 1, we pride ourselves on being an award-winning employer that places our employees at the heart of everything we do. With a strong commitment to professional growth, inclusive culture, and work-life balance, we offer a comprehensive benefits package that includes private medical insurance, flexible working arrangements, and access to cutting-edge technology. Join us in a collaborative environment where your contributions are valued, and you can thrive in your career while making a meaningful impact in the insurance sector.
