At a Glance
- Tasks: Design and implement innovative ServiceNow solutions to enhance user experiences and automation.
- Company: Join Version 1, a trusted tech partner with 30 years of success.
- Benefits: Enjoy flexible working, competitive pay, and a range of wellness initiatives.
- Other info: Join a diverse team committed to professional growth and community impact.
- Why this job: Be a key player in transforming businesses with cutting-edge technology.
- Qualifications: 6+ years as a ServiceNow Architect with strong stakeholder engagement skills.
The predicted salary is between 63000 - 77000 £ per year.
We are seeking a creative and experienced individual to join our team as a Service Now Architect.
The role will involve leveraging Service Now to deliver superior automation, user experiences and integration with various platforms.
Key Responsibilities
The architect will be responsible for Service Now architectural design, ensuring platform scalability, security, performance and alignment with best practices, whilst supporting internal Service Now implementations and multiple customer Service Now instances.
They will act as a technical authority across the Service Now platform, demonstrate expertise with strong cross‑module architectural knowledge, governance, and stakeholder leadership.
- Be a key part of our Service Now architecture team to ensure compliance, governance, and best practices
- Design, develop and implement service management solutions in Service Now platform
- Collaborate with stakeholders to gather requirements, solve complex business problems, and transform them into Service Now solutions
- Drive process definition, re-engineering, improvement, automation and gap analysis of current/best-practice business processes
- Contribute to technical roadmap and implementation plan based on current vs. future state, aligned with business objectives in a unified architecture
- Facilitate the implementation and integration of Service Now to other platforms, ensuring a seamless experience for end-users
- Design, develop and deploy Agentic AI capabilities and contribute to our AI-native initiatives
- Involvement in pre-sales engagements, providing input to bid response / tender documentation
- Delivery of consultancy and Professional Services as part of customer projects
- Play an active role in maintaining and enhancing the Version 1 Service Now Partner registration
- Test, review and oversee the launch of Service Now solutions to ensure they function as expected and provide significant improvement to the organisation's efficiency
- Maintain a high level of expertise in the latest industry technologies and trends in Service Now
- Ensure platform compliance, health and security
- Provide technical leadership and mentorship to other team members
Qualifications
- Strong hands‑on experience as a Service Now Architect
- Looking for 6+Years and 3 Years Architect.
- Ability to work across multiple Service Now instances
- Strong stakeholder engagement and communication skills
- Strong understanding of IT service management and the ITIL framework.
- Demonstrated experience in the design and delivery of enterprise-level solutions
- Proficient in creating comprehensive and strategic Service Now architecture plans
- Ability to work independently and manage multiple task assignments.
- Must have;
- Certified System Administrator
- Certified Application Developer
- At least one of the following;
- Implementation Specialist (Customer Service Management)
- Implementation Specialist (Service Mapping)
- Implementation Specialist (Discovery)
- Implementation Specialist (IT Service Management)
- Additional Information
Why Version 1?
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.
- Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
- Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
- Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
- Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
- Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.
Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
- Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
- Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
- Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
And many more exciting benefits... drop us a note to find out more.
Version 1 is an equal opportunities employer.
We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive.
We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring.
We want every candidate to have a positive and accessible recruitment experience.
If you need reasonable adjustments at any stage of the process, please contact recruiterat Version 1.
We will consider all requests carefully, respectfully and confidentially.
Company Description
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success.
Our deep expertise enables our customers to navigate the rapidly evolving technology landscape.
We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, Out Systems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re an award-winning employer reflecting how our employees are at the very heart of what we do:
- 10+ years as a Great Place to Work in Ireland & UK
- Best Workplace for Women in the UK & Ireland by GPTW
- Best Workplace for Wellbeing in the UK by GPTW
We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA.
Invest in us and we’ll invest in you.
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ASPIRE GSC – ServiceNow Architect in London employer: Version 1
Version 1 is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on fostering a collaborative work culture, this role offers unique opportunities to engage with leading Private Sector organisations in the UK & Ireland, driving meaningful impact while enjoying competitive salaries, bonuses, and comprehensive benefits. Join us to be part of a dynamic team that values innovation and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land ASPIRE GSC – ServiceNow Architect in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Version 1 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Version 1 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Version 1!
✨Direct Apply to Version 1
Let's not forget to apply directly through the Version 1 website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ASPIRE GSC – ServiceNow Architect in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Version 1.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Version 1. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Version 1
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
