Version 1 is seeking an experienced ITSM Manager to oversee the Global Aspire Service Centre. You will drive incident, change, knowledge, and problem management, ensuring compliant, high-quality service delivery and continuous improvement across the organization.
You will lead major incident responses, coordinate with multi-vendor teams, and develop training to raise support capabilities, while maintaining strong governance and reporting to stakeholders.
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ITSM & Experience Management Lead employer: Version 1
At Version 1, we pride ourselves on being an award-winning employer that places our employees at the heart of everything we do. With a strong commitment to professional growth, inclusive culture, and work-life balance, we offer a comprehensive benefits package that includes private medical insurance, flexible working arrangements, and access to cutting-edge technology. Join us in a collaborative environment where your contributions are valued, and you can thrive in your career while making a meaningful impact in the insurance sector.
