At a Glance
- Tasks: Provide top-notch support for colleagues and clients, handling incidents and requests.
- Company: Join Version 1, a leader in managed services with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Dynamic team environment with a focus on continuous improvement and learning.
- Why this job: Be the first line of support and make a real difference in IT service quality.
- Qualifications: Experience in IT support, knowledge of cloud environments like Azure and AWS.
The predicted salary is between 30000 - 40000 £ per year.
Version 1 is seeking an experienced IT Service Desk Analyst to join the ASPIRE Managed Services team in a hybrid role across in-office days and remote nights.
You will be the first line of support for colleagues and clients, handling incidents, requests, and triage with a focus on service quality.
The role emphasizes cloud and on‑premises environments, including Azure, AWS, Windows, and Office 365, with opportunities to contribute to knowledge bases and process improvements.
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Hybrid IT Service Desk Analyst L1/L2 – Cloud & ITIL employer: Version 1
Version 1 is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on fostering a collaborative work culture, this role offers unique opportunities to engage with leading Private Sector organisations in the UK & Ireland, driving meaningful impact while enjoying competitive salaries, bonuses, and comprehensive benefits. Join us to be part of a dynamic team that values innovation and personal development.
