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For Companies At a Glance
- Tasks: Lead and grow a dynamic team of 70+ in UCD & Insights.
- Company: Join Version 1, a leader in digital business consulting and transformation.
- Benefits: Enjoy hybrid work, tech perks, private medical insurance, and profit sharing.
- Why this job: Be part of an exciting growth journey while developing your leadership skills.
- Qualifications: Must have a growth mindset and expertise in UCD specialisms.
- Other info: Opportunity to influence strategy and collaborate with senior stakeholders.
The predicted salary is between 54000 - 84000 £ per year.
Version 1 Belfast, Northern Ireland, United Kingdom
Head of Capability – UCD & Insights
This is an exciting time to be part of the newly formed Fusion unit which is driving the digital business consulting and transformation services we offer to new and existing clients. This builds on the Design capability we already had within DDC and the increased capacity and capability that we now have following the acquisition of Farsight in 2024.
The Heads of Capability will report to the Fusion Director and their primary focus will be on leading, developing and growing the people within the capability.
As the Head of Capability for UCD & Insights, you will lead a team of 70 people with an expectation of this to grow by at least 15% in 2025, likely more. The team consists of a number of specialisms including User Research, Content Design, Interaction & UX Design and Analytics.
Responsibilities
- Leads the people in the capability working with the network of empowered line managers across the unit
- Owns the strategy around growth for the capability
- Managing day to day operations of the capability. Ultimate escalation point for people-related topics in the capability
- Working in close collaboration with other Heads of Capability as well as with Heads of Propositions, Trusted advisors in the unit, and those in client lead roles on projects/accounts
- Responsible for meeting hiring targets to support growth and client needs and strategic goals, supported by those who are running specialist communities of practice within the unit
- Owns definition of excellence for the capability understanding what good looks like across the specialisms and agile delivery
- Allocating people to projects across all sectors, working with specialism leads and line managers
- Calibration of quarterly performance scores, promotion applications and salary reviews
- Collectively own budget for capabilities where applicable
KPI’s
- Chargeability rates for your capability and collectively with other Heads of Capability for the unit, and efficient workforce planning
- Increasing Staff engagement/happiness
Qualifications
- Growth mindset – focused on growing the business through developing people to be the best practitioners and offering excellent client delivery
- Expertise across the UCD specialisms including analytics, and with a strong understanding of how the unit\’s full skillset delivers value for users
- A real people leader, you will be ambitious for you and your team and able to build excitement and navigate through change
- A strategic thinker, someone who is able to see the bigger picture and be forward looking whilst also prepared to be hands on to manage the day to day operations for a large team
- Highly collaborative, be able to work as a tight unit with the other Heads of Capabilities and other senior stakeholders across the organisation
- Delivery experience working as part of a consultancy leading teams
Additional Information
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company\’s profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
Ashley Smith – Talent Acquisition Capability Partner
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Design
- Industries
- IT Services and IT Consulting
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Head of Capability - UCD & Insights employer: Version 1
Contact Detail:
Version 1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Capability - UCD & Insights
✨Tip Number 1
Make sure to showcase your leadership experience in managing large teams, especially in the UCD and insights space. Highlight any previous roles where you successfully led a diverse group of specialists, as this will resonate with what they're looking for.
✨Tip Number 2
Demonstrate your strategic thinking skills by discussing how you've previously developed growth strategies for teams or capabilities. They want someone who can see the bigger picture while also being hands-on, so share examples that reflect this balance.
✨Tip Number 3
Emphasize your collaborative approach by providing examples of how you've worked closely with other leaders or departments to achieve common goals. This role requires tight collaboration with other Heads of Capability, so showing your teamwork skills is crucial.
✨Tip Number 4
Highlight your experience in consultancy settings, particularly in leading teams and delivering client-focused solutions. They are looking for someone with delivery experience, so make sure to mention any relevant projects that demonstrate your capability in this area.
We think you need these skills to ace Head of Capability - UCD & Insights
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Capability - UCD & Insights position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Leadership Experience: In your application, emphasize your leadership skills and experience managing teams. Provide specific examples of how you've developed people and driven growth in previous roles, as this is a crucial aspect of the position.
Showcase Strategic Thinking: Demonstrate your ability to think strategically by discussing past experiences where you have successfully navigated change or contributed to long-term planning. This will show that you can see the bigger picture, which is essential for this role.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this position. Use keywords from the job description and focus on relevant achievements in user-centered design, analytics, and team management to make your application stand out.
How to prepare for a job interview at Version 1
✨Show Your Leadership Skills
As a Head of Capability, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully developed and motivated teams in the past.
✨Demonstrate Strategic Thinking
This role requires a strategic mindset. Be ready to share your vision for growth within the UCD & Insights capability and how you plan to align it with the overall goals of the organization.
✨Highlight Collaboration Experience
Collaboration is key in this position. Prepare to talk about your experience working with other leaders and departments, and how you foster teamwork to achieve common objectives.
✨Understand the Specialisms
Familiarize yourself with the various specialisms within UCD, such as User Research and UX Design. Be ready to discuss how you can leverage these areas to enhance client delivery and team performance.
