Version 1 is seeking an experienced ITSM Manager to ensure delivery, governance and continuous improvement across the ASPIRE Global Service Centre. You will oversee incident, problem, change and knowledge management within ITIL standards and collaborate with cross‑functional teams.
The role focuses on service performance, audits and regulatory compliance, with training delivery and reporting to stakeholders. Excellent communication and stakeholder management are essential.
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Remote ITSM & Service Excellence Lead in England employer: Version 1
At Version 1, we pride ourselves on being an award-winning employer that places our employees at the heart of everything we do. With a strong commitment to professional growth, inclusive culture, and work-life balance, we offer a comprehensive benefits package that includes private medical insurance, flexible working arrangements, and access to cutting-edge technology. Join us in a collaborative environment where your contributions are valued, and you can thrive in your career while making a meaningful impact in the insurance sector.
