At a Glance
- Tasks: Design and support Microsoft Dynamics 365 solutions while engaging with customers.
- Company: Join Version 1, a leading Microsoft Partner known for innovation.
- Benefits: Enjoy hybrid working, competitive salary, and a strong focus on career growth.
- Other info: Be part of a supportive culture that values your growth and development.
- Why this job: Make an impact by solving real-world tech challenges with cutting-edge tools.
- Qualifications: Experience with Microsoft Dynamics 365, C#, .NET, and customer engagement.
The predicted salary is between 51750 - 63250 £ per year.
Version 1 is a trusted technology services and digital transformation partner, helping organisations innovate, modernise and maximise the value of their technology investments. Our expertise spans cloud, data & AI, enterprise applications, digital transformation and managed services, supporting leading public and private sector organisations.
At the heart of our Managed Services capability is the Service Reliability Group (SRG), delivering business-critical services across:
- Application Managed Services
- Cloud Management & Optimisation (Azure, AWS and OCI)
- Infrastructure & Database Managed Services
- Digital Workplace & Service Desk Operations
Through our ASPIRE Managed Services Framework, SRG combines AI, automation, technical expertise and continuous improvement to help customers improve service performance, resilience and business value. Supporting customers across public sector, financial services and commercial organisations, our teams manage and optimise complex, business-critical technology environments while continually improving the services we deliver.
Are you passionate about Microsoft technologies and looking to develop your career within a leading Microsoft Partner? We’re looking for a Microsoft Dynamics 365 Support & Development Consultant to join our growing Microsoft capability. You’ll work with mid-market and enterprise customers across a range of sectors, delivering and supporting solutions across Microsoft Dynamics 365 and the Power Platform. This is a varied role combining development, application support and customer engagement. You’ll be involved throughout the solution lifecycle, from understanding requirements and designing solutions through to development, implementation, upgrades, migrations and ongoing support.
You Will:
- Design, develop, configure and support Microsoft Dynamics 365/CRM solutions.
- Develop Plugins, Custom Workflow Activities and integrations using C#/.NET.
- Configure and extend Dynamics 365 using both custom development and out-of-the-box capabilities.
- Build and support solutions using Microsoft Power Platform and Power Automate.
- Troubleshoot and resolve complex Dynamics 365 application and integration issues.
- Support Dynamics 365 upgrades, migrations and releases.
- Work directly with customers to understand business and technical requirements.
- Translate requirements into clearly defined technical tasks, solutions and deliverables.
- Manage application incidents, requests and escalations within agreed SLAs.
- Work within ITIL-aligned service management and managed-services processes.
- Provide technical guidance and contribute to the successful delivery of multiple customer projects and workstreams.
- Identify opportunities for continual improvement across customer solutions and services.
Qualifications
Must-Have:
- Strong technical experience with Microsoft Dynamics 365 CRM/Customer Engagement.
- Hands-on development experience with C#, .NET and JavaScript.
- Experience developing Dynamics 365 Plugins, Custom Workflow Activities and integrations.
- Good knowledge of Microsoft Power Platform, particularly Power Automate.
- Experience supporting and troubleshooting business-critical Dynamics applications.
- Previous experience within an application support or managed services environment.
- Good understanding of IT service management, incidents, changes and SLAs.
Desirable
- ITIL Foundation certification.
- Experience with ASP.NET and MVC.
- Broader Dynamics 365 Customer Experience/CE module experience.
Benefits include:
- Quarterly performance-related profit share
- Hybrid / Remote working flexibility
- Pension, private healthcare, life assurance cover
- Certified Great Place to Work for 10+ years running
If you’re an experienced Service Desk Analyst who enjoys solving technical problems, supporting customers and developing your skills in a modern Managed Services environment, we’d love to hear from you.
Microsoft Dynamics 365 Support & Development Consultant in Edinburgh employer: Version 1
At Version 1, we pride ourselves on being an award-winning employer that places our employees at the heart of everything we do. With a strong commitment to professional growth, inclusive culture, and work-life balance, we offer a comprehensive benefits package that includes private medical insurance, flexible working arrangements, and access to cutting-edge technology. Join us in a collaborative environment where your contributions are valued, and you can thrive in your career while making a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Dynamics 365 Support & Development Consultant in Edinburgh
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Version 1 or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Version 1.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Version 1.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Version 1 that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Microsoft Dynamics 365 Support & Development Consultant in Edinburgh
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Version 1.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Version 1 and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Version 1
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Version 1 uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
