Delivery Principal

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital‑First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

The Delivery Principal is a key leadership role responsible for the successful delivery of projects and driving growth within a client account. This role will oversee the delivery of complex solutions and services, including application modernisation and digital transformation initiatives, leveraging cloud technologies (Azure, AWS). The Delivery Principal will work closely with cross‑functional teams and clients to ensure the highest standards of governance, quality, and client satisfaction. Additionally, you will play a critical role in revenue forecasting, ensuring accurate financial tracking, and implementing contingency plans when actual results deviate from forecasted targets. The role also includes line management responsibilities, ensuring that team members are well supported and developed. A deep understanding of both Agile and Waterfall project management methodologies is essential.

Key Responsibilities

• Successful Delivery Management: Lead and oversee the end‑to‑end delivery of complex projects within the Private Sector. Ensure effective application of governance, quality standards, and metrics. Drive digital transformation solutions, focusing on application modernisation, cloud adoption, and service/product/platform delivery.
• Account Growth and Development: Partner with clients to drive account growth through successful project delivery and identifying new opportunities. Drive business development activities, including presales, written bid responses, and formal client presentations. Develop and nurture client relationships for long‑term partnerships and repeat business.
• Revenue Forecasting and Financial Management: Own the revenue forecasting process for your accounts, ensuring accurate and timely projections. Continuously track actual project performance against forecasted revenue and proactively address discrepancies. Develop and implement a Plan B when actuals fall behind forecast.
• Cross‑functional Collaboration: Ensure effective collaboration with internal and external stakeholders. Manage multi‑supplier engagements, coordinating diverse teams to meet client expectations and project goals.
• Team Leadership and Development: Lead, motivate, and empower large delivery teams, fostering a positive and inclusive culture. Support team development through coaching, mentoring, and feedback.
• Client Communication and Negotiation: Serve as the primary point of contact for clients, providing strategic guidance and ensuring project alignment with business objectives. Negotiate effectively with clients, vendors, and internal stakeholders to drive project success and manage expectations.
• Solution Delivery Excellence: Apply user research and design thinking disciplines within solution delivery. Continuously monitor project performance and identify areas for improvement.
• Agile and Waterfall Delivery Approach: Leverage knowledge of both Agile and Waterfall to guide teams in selecting the best approach. Lead with Agile practices such as sprints, stand‑ups, retrospectives, and continuous delivery where appropriate. Use Waterfall for structured, sequential delivery where needed. Balance Agile and Waterfall practices at appropriate project stages.

Core Competencies

• Leadership: Ability to lead large, diverse teams and create an inclusive, high‑performance culture.
• Client‑Centric: Focus on understanding and meeting client needs.
• Strategic Thinking: Manage and deliver complex projects while identifying growth opportunities.
• Financial Acumen: Drive accurate forecasting and manage budgets.
• Delivery Excellence: Maintain high standards of delivery, governance, and quality.

Key Challenges

• Navigating multi‑supplier engagements and ensuring alignment.
• Balancing client satisfaction, business development, and operational efficiency.
• Continuous improvement in delivery processes.
• Managing financial performance and accurate revenue forecasts.
• Applying Agile and Waterfall methodologies appropriately.
• Providing line‑management support for complex projects.

Qualifications

• Experience: Significant experience in managing successful outcomes in the Private or Public Sector. Experience with Pharma & Life Sciences or Manufacturing is desirable. Proven track record in application modernisation and digital transformation, using Azure and AWS. Experience delivering applications, services, products, or platforms—at least 3 of these 4 categories. Strong background in managing large, complex delivery teams and multi‑supplier engagements.
• Skills: Excellent communication and negotiation skills. Strong commercial awareness and understanding of multi‑supplier, large‑scale projects. Experience in presales and business development. Ability to apply user research and design thinking methodologies. Strong financial acumen for revenue forecasting and budget management. Deep experience with Agile and Waterfall methodologies. Experience in line management, team development, mentoring, and performance management.

Additional Information & Benefits

At Version 1, we provide a comprehensive benefits package that prioritises wellbeing, professional growth, and financial stability. Quarterly Performance‑Related Profit Share Scheme. Career progression & mentorship coaching through Strength in Balance & Leadership schemes. Flexible/remote working options. Financial wellbeing initiatives: Pension, Private Healthcare Cover, Life Assurance, Financial advice, Employee Discount scheme. Wellbeing schemes: Gym discounts, Bike to Work, Fitness classes, Mindfulness workshops, Employee Assistance Programme. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave, special leave policies. Educational assistance and incentive for certifications (AWS, Microsoft, Oracle, Red Hat). Reward schemes including Annual Excellence Awards & ‘Call‑Out’ platform.