Version 1's ASPIRE Global Service Centre is the hub of our Service Management operations, orchestrating workflows and tooling with ServiceNow ITSM. We are seeking an experienced Monitoring Lead to own the Event Management tooling, guide strategy, and drive AI-driven improvements to reduce noise and accelerate triage. You will lead governance across Opsview, Nagios-based tools, and integrations with Engage/ConnectWise/ServiceNow, coordinate upgrades, and work with Service Desk and L2/L3 teams to #J-18808-Ljbffr
Monitoring Lead: AI-Driven Event Management in Belfast employer: Version 1
At Version 1, we pride ourselves on being an award-winning employer that places our employees at the heart of everything we do. With a strong commitment to professional growth, inclusive culture, and work-life balance, we offer a comprehensive benefits package that includes private medical insurance, flexible working arrangements, and access to cutting-edge technology. Join us in a collaborative environment where your contributions are valued, and you can thrive in your career while making a meaningful impact in the insurance sector.
