At a Glance
- Tasks: Provide top-notch support and solutions to customers using cutting-edge technology.
- Company: Join an award-winning employer with a focus on employee wellbeing and growth.
- Benefits: Enjoy competitive pay, profit sharing, healthcare, and generous holiday allowances.
- Other info: Access to wellness programmes, educational assistance, and exciting reward schemes.
- Why this job: Be part of a dynamic team that values your contributions and offers career progression.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We are an award-winning employer reflecting how our employees are at the very heart of what we do:
- UK ITIL v4 certification preferred.
- Strong communication, interpersonal, and problem-solving abilities.
- Customer-focused mindset with a commitment to delivering high-quality support.
- Strategic thinking and decision-making.
- Ability to manage multiple priorities and meet deadlines.
- Adaptability to evolving technologies and processes.
- Strong analytical and reporting skills.
- Proficiency in Microsoft Office 365 Support.
- Knowledge of AWS and Azure fundamentals.
- Proficiency in Active Directory and Group Policy Support.
- Technical proficiency in Windows Server and Linux (preferable) operating systems.
Additional Information
Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
- Strong Career Progression
- Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
- Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.
- Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
- Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
- Reward schemes including Version 1's Annual Excellence Awards
ASPIRE GSC Service Desk Level 1/Level 2 Analyst TLNT1_NI in Belfast employer: Version 1
Version 1 is an award-winning employer that places its employees at the heart of its operations, offering a comprehensive benefits package that prioritises wellbeing and professional growth. With strong career progression opportunities, generous holiday allowances, and a focus on employee development through incentivised certifications, working at Version 1 not only provides a rewarding career but also a supportive and dynamic work culture in the rapidly evolving technology landscape.
