Job Description
Due to the significant growth of the Northern Ireland Public Sector business Version 1 is keen to recruit an experienced Account manager to join our team. This is an exciting opportunity for an experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients.
You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer service.
The role will be part of a successful team focused on Public Sector opportunities. The team is made up of sales people, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base.
The successful candidate will have a number of elements to their role:
Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
Raising clients’ business concerns and needs to the company’s management
Negotiating and closing business contracts with existing and new clients
Delivering sales pitch to prospective clients
Preparing and presenting business and account updates to the company’s management and clients
Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
Following up with clients to ensure they are satisfied with Version 1 services
Contributing information to sales strategies by assessing current results, monitoring competitive products, assessing needs to be filled and analysing customer reactions.
Qualifications
Experience working in a business development/account management environment (experience in Public Sector / Central Government is a distinct advantage)
Experience in working in IT Services and technology solutions environment (rather than product)
Knowledge of Public Sector tender processes
Influencing skills: the ability to get people at multiple levels to deliver what you need on time and with high quality, even though they wont report to you will be critical to the success of the role
Strong written skills in order to complete tender and internal documentation to a high standard – you must have excellent Word, Powerpoint and Excel skills. You’ll be highly attentive to detail
Strong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externally
Experience of building good customer relationships
Good commercial awareness and sound understanding of project and business dynamics
Ability to work to tight deadlines. You’ll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertise
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