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- Tasks: Lead strategic client relationships and drive profitable growth in the UK Justice sector.
- Company: Join Version 1, a top tech partner with a strong focus on employee well-being.
- Benefits: Competitive salary, bonuses, equity scheme, flexible working, and professional development opportunities.
- Why this job: Make a real impact in the justice sector while collaborating with leading tech partners.
- Qualifications: Experience in client-facing roles and a strong understanding of the UK Justice market.
- Other info: Be part of an inclusive culture that values diversity and supports your career growth.
The predicted salary is between 48000 - 72000 £ per year.
The Client Partner is a senior commercial leader responsible for the strategic and financial success of our UK Justice Sub-Sector. They own the full customer relationship, contract portfolio, and revenue performance - ensuring delivery excellence, protecting existing run-rate, and driving profitable growth. Acting as the single point of accountability, the Client Partner ensures we maximise spend within existing contracts as well as leading pursuits for core opportunities.
Responsibilities
- Own the commercial and contractual relationship for assigned accounts, ensuring profitable revenue delivery and sustained growth.
- Develop and execute multi-year account strategies that align with customer goals and Version 1's sector objectives.
- Lead pursuits for core opportunities.
- Ensure account-level profitability, customer satisfaction (CSAT/NPS), and adherence to commercial targets (Revenue, TCV, Margin).
- Drive strategic alignment with Version 1's partner ecosystem (AWS, Microsoft, Oracle, etc.) to create differentiated customer value.
Customer Success & Delivery Excellence
- Work with one or more Senior Delivery Partners to ensure delivery excellence and customer advocacy, recognising that delivery performance sits within the Delivery Organisation.
- Enable, drive, and track delivery-led selling to expand our footprint within existing contracts.
- Build and maintain executive-level trust, positioning Version 1 as a long-term strategic partner.
- Respond proactively to any decline in customer confidence or satisfaction, ensuring issues are addressed collaboratively and transparently.
Internal Collaboration & Leadership
- Maintain overall accountability for the account while ensuring joint ownership with delivery counterparts.
- Where account management support exists, direct and maximise the value of that role to enhance engagement, retention, and growth.
- Orchestrate the wider team - including Delivery Organisation, Practices, Pre-Sales, Partners, and commercial specialists - to deliver unified account outcomes.
- Create shared accountability and ensure Version 1 consistently presents as one joined-up organisation to the customer.
Key Measures of Success
- Achievement of revenue, TCV, and profitability targets for assigned accounts.
- Growth of existing accounts through extensions, renewals, and expansion of services.
- Customer satisfaction (CSAT/NPS) consistently at or above target.
- Successful pursuit and closure of new opportunities, both direct and partner-led.
- Demonstrated collaboration and alignment across Version 1 delivery, practice, and partner teams.
Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
About Version 1 & Benefits
- UK & Ireland's premier AWS, Microsoft & Oracle partner.
- 3700+ strong, €350/£300m revenue business.
- 10+ years as a Great Place to Work in Ireland & UK.
- Best Workplace for Women in the UK & Ireland by GPTW.
- Best Workplace for Wellbeing in the UK by GPTW.
We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!
Share in our Success: Excellent base salary plus bonus & an opportunity to join our new V1 Equity success scheme.
Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Professional Growth: We offer peer mentorship programs and career development opportunities to help you reach your full potential.
Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.
Supportive Community: Join a team that values collaboration, respect, and mutual support.
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
Client Partner - UK Justice Sector in Newcastle upon Tyne employer: Version 1 Solutions Limited
Contact Detail:
Version 1 Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner - UK Justice Sector in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the UK Justice sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Version 1 and understand their values and goals. Think about how your experience aligns with their needs, especially in the context of the UK Justice market. Practise common interview questions and be ready to showcase your commercial acumen.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Version 1 team and contributing to our success in the UK Justice sector.
We think you need these skills to ace Client Partner - UK Justice Sector in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Partner role. Highlight your experience in the UK Justice sector and how it aligns with our goals at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven revenue growth or improved customer satisfaction in previous roles. We love seeing numbers that tell a story!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits our culture at StudySmarter, so don’t be afraid to show us who you are and what makes you passionate about this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Version 1 Solutions Limited
✨Know Your Numbers
As a Client Partner, you'll need to demonstrate your understanding of revenue performance and profitability. Brush up on key metrics related to account growth and customer satisfaction. Be ready to discuss how you've driven results in previous roles.
✨Showcase Strategic Thinking
Prepare to talk about your experience in developing multi-year account strategies. Think of specific examples where you aligned customer goals with business objectives. This will show that you can think long-term and strategically, which is crucial for this role.
✨Build Rapport with Stakeholders
Since you'll be managing relationships with senior executives, practice your stakeholder management skills. Be prepared to share how you've built trust and maintained strong partnerships in the past, especially with technology partners like AWS or Microsoft.
✨Demonstrate Delivery Excellence
Highlight your experience in ensuring delivery excellence and customer advocacy. Prepare examples of how you've proactively addressed customer concerns and improved satisfaction. This will show that you understand the importance of collaboration and delivery within the organisation.
