Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.
Junior Service Manager - Women & Children's Directorate
Band 5
Main area Paediatrics Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 390-WAC-BR-6913
Site Broomfield Town Broomfiled Salary £32,073 Per Annum (Pro Rata for Part Time) Salary period Yearly Closing 15/10/2026 23:59
Mid and South Essex NHS Foundation Trust is the onlyacute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Are you an experienced administrator, looking for your next career step? Would you like the opportunity to work for a team who wants to help you progress, while also helping to make a difference?
Then we have the right role for you in our Women & Children's Division to support the Women and Children service at Broomfield Hospital
We are looking for a dedicated Junior Service Manager to support the Deputy General Manager/Service Manager in the day-to-day operational management of the Paediatric services.
Main duties of the job
This role is responsible for ensuring outpatient clinic lists are fully utilised to maximise capacity and support timely patient care. The post holder will provide line management support to administrative staff within the Paediatric Department, including conducting appraisals, facilitating team meetings, managing performance, and supporting staff development.
The role will also support the validation of Referral to Treatment (RTT) pathways, ensuring patient records are accurate and that patients are booked in line with clinical priority and waiting time requirements. In addition, the post holder will monitor and track patients approaching or exceeding 52 weeks on their pathway, working closely with clinical and operational teams to ensure appropriate plans are implemented to support timely treatment and reduce long waits.
The role requires strong organisational skills, attention to detail, and the ability to work collaboratively to maintain effective patient flow and service performance.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Are you looking for an exciting Junior Service Manager role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
Person specification
Qualifications
- Customer service or business administration qualification
Knowledge and Experience
- Experience working within an Healthcare environment
- Knowledge of the patient administration systems
Communication
Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.
Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr
Junior Service Manager - Women & Children's Directorate in Writtle employer: VerseOne Group
VerseOne Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the healthcare technology sector. With hybrid working arrangements and a focus on employee growth, you will have the opportunity to make a significant impact while developing your career in a leading AI-powered Digital Experience Solutions provider for the NHS.
