Mid and South Essex NHS Foundation Trust is seeking a PALS & Complaints Officer in Chelmsford. You will greet patients, relatives and the public, record concerns accurately and route them to the right hospital services for resolution.
The role requires empathy, tact and strong communication to support learning and improve patient experience across the Trust. The successful candidate will handle sensitive cases with professionalism, ensuring timely updates and clear documentation, while working
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PALS & Complaints Officer — Patient Experience Lead in Chelmsford employer: VerseOne Group
VerseOne Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the healthcare technology sector. With hybrid working arrangements and a focus on employee growth, you will have the opportunity to make a significant impact while developing your career in a leading AI-powered Digital Experience Solutions provider for the NHS.
