Mid and South Essex NHS Foundation Trust is seeking a Customer Services Senior Supervisor to lead the Switchboard team at Broomfield Hospital, Chelmsford. This full-time role (37.5 hours) offers a dynamic environment that ensures patients, staff and visitors receive exceptional support 24/7, 365 days a year.
The successful candidate will coordinate daily operations, develop the team to meet KPIs, and uphold high standards of customer service across diverse stakeholders within the Trust.
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Lead Customer Services Supervisor β NHS Switchboard in Chelmsford employer: VerseOne Group
VerseOne Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the healthcare technology sector. With hybrid working arrangements and a focus on employee growth, you will have the opportunity to make a significant impact while developing your career in a leading AI-powered Digital Experience Solutions provider for the NHS.