Weekend Evening PSA in Basildon

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Please click on the link below to see the vacancies we have across our mid and south Essex hospitals.

Main area Catering Grade Band 2 Contract Permanent: Weekend Evenings working 3 hours on Saturday and Sunday Hours Part time - 18 hours per week (Weekend evening working 16.30-19.30) Job ref 390-EFM-BA-4957

Site Basildon Town Basildon Salary £25,272 Pro rata for part time staff Salary period Yearly Closing 06/10/2026 23:59

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

As a Patient Services Assistant, you will play a key role in supporting the ward or department team to maintain a clean, safe, and welcoming environment for patients, visitors, and staff. The role involves carrying out daily cleaning duties in designated areas in line with agreed cleaning schedules and standards, ensuring a high level of cleanliness is maintained at all times. You will also provide a friendly, helpful, and courteous meal and beverage service, supporting the nutritional and hydration needs of patients and contributing to a positive patient experience. Working closely with the wider team, you will help ensure the ward or department environment is well maintained and conducive to high-quality patient care.

Main duties of the job

As a Patient Services Assistant, you will support the ward or department team in maintaining a clean, safe, and welcoming environment for patients, visitors, and staff. The role includes carrying out daily cleaning duties in designated areas in accordance with cleaning schedules and agreed standards, ensuring a high level of cleanliness is maintained at all times. You will provide a friendly and professional meal and beverage service, ensuring patients receive meals that meet their dietary, cultural, religious, and personal requirements. You will be responsible for checking that correct meal orders, including special diets, are received and distributed appropriately, assisting with the preparation and presentation of meals, serving patients, and clearing trays following mealtimes.

Working closely with ward staff, housekeepers, hostesses, the Catering Department, and the Nurse in Charge, you will help ensure all patients’ nutritional needs are met and that a seamless catering service is delivered at ward level. You will report any concerns or issues promptly, adhere to food hygiene regulations and departmental codes of practice, and participate in mandatory training and team meetings as required. Through your contribution, you will help promote a positive patient experience and support the delivery of high‑quality care.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires. – for some roles – i.e. roles for band 2 to 4, inclusive.

Person specification

Skills

• A good level of general education including a 4/C in English and Maths
• Level 2 food safety award

Experience

• Experience of working with the general public
• Catering experience
• Experience of working for the NHS

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Hazel Cengiz Job title Catering Supervisor Email address hazel.cengiz@nhs.net Telephone number 0300 443 4659

Additional information
catherine.crouch1@nhs.net - Catering Manager - 0300 443 4510

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