Product Strategy & Customer Insight Lead (EdTech / Assessments)
London Hybrid / Remote (UK-based)
£60-65k + benefits
We’re working with a pioneering EdTech and digital assessment organisation transforming how training providers use technology to deliver smarter, data-driven learning.
As Product Strategy & Customer Insight Lead, you’ll bridge product, data, and customer experience, shaping roadmap priorities, translating insights into strategy, and driving platform adoption across a fast-scaling business.
You’ll:
- Own and evolve the product roadmap, aligning tech with customer needs
- Conduct deep discovery with training providers to uncover pain points
- Drive engagement, adoption, and satisfaction through tailored solutions
- Translate customer feedback into actionable improvements
- Champion innovation, using AI, automation, and analytics to inform decisions
- Lead initiatives that boost product value and market differentiation
You’ll need:
- 3+ years in Product, Product Marketing, or Customer Success (ideally within a SaaS, EdTech, Assessment or HR Tech environment)
- Strong commercial acumen and experience supporting sales strategy
- Technical literacy and confidence working with engineering or data teams
- Exceptional communication skills, able to translate technical and non-technical needs
If you thrive at the intersection of strategy, tech, and customer experience, this is a chance to shape one of the most exciting products in UK EdTech.
Contact Pete Sawyer at Versende for more details
