Versende Ltd in Lincolnshire is recruiting to build and own a new customer onboarding function from contract to go live and handover. You will create structure, milestones and accountability to ensure a strong first impression for every new customer.
You will lead an onboarding team, drive provisioning, porting and connectivity, establish SLAs and KPIs, and collaborate across Sales, Technical, Ops and Customer teams in a fast-paced telecoms environment.
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Head of Customer Onboarding — Build & Own the Process employer: Versende Ltd
As a Senior Quality and Performance Manager at this leading apprenticeship assessment organisation in White City, London, you will be part of a dynamic team that values innovation and excellence. With a competitive salary of £75,000 and the flexibility of a hybrid work model, you will have the unique opportunity to shape a brand new function from the ground up, driving meaningful improvements and influencing key stakeholders. The company fosters a collaborative work culture that prioritises employee growth and development, making it an excellent employer for those seeking a rewarding career in quality assurance and performance management.
