Business Operations Leader (Awarding Body / EPAO)
Business Operations Leader (Awarding Body / EPAO)

Business Operations Leader (Awarding Body / EPAO)

London Full-Time 60000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic operations and manage high-value partnerships in a dynamic environment.
  • Company: Join a leading Ofqual-recognised Awarding Body with a strong growth trajectory.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
  • Why this job: Be part of a passionate team making a real impact in education and training.
  • Qualifications: 5+ years in a senior role within an Awarding Organisation and strong leadership skills required.
  • Other info: This role offers the chance to drive innovation and improve apprenticeship assessments.

The predicted salary is between 60000 - 70000 £ per year.

A leading Ofqual-recognised Awarding Body is seeking an experienced Business Operations Leader to help shape and drive our continued growth. With consistent expansion over the last four years, we are now scaling both our digital and non-digital apprenticeship assessment offerings and we need a driven, strategic operator to support that journey.

The Role:

  • Working closely with the Executive Director and senior leadership team, you will take strategic goals and turn them into clear operational plans, coordinating teams to deliver real impact.
  • You will play a key role in building strong provider partnerships, championing service excellence, and leading internal teams – including line management of our Heads of Quality – to ensure high performance and compliance.

Key Responsibilities:

  • Lead and manage high-value provider partnerships
  • Translate strategy into operational delivery
  • Own service level performance and reporting
  • Oversee utilisation, capacity planning and project management
  • Drive process improvements and lead technology adoption
  • Engage with regulators and stay ahead of policy developments

About You:

You will have senior-level experience in an EPAO or Awarding Organisation, strong leadership and stakeholder management skills, and a proven track record in programme delivery and operational excellence.

Essential:

  • 5+ years in a senior role at an Awarding Organisation
  • Strong project/programme management capabilities
  • Excellent people and stakeholder leadership
  • Deep understanding of the education and training landscape
  • Confident working with regulators such as IfATE

Nice to Have:

  • Experience in training provision
  • Background in quality or assessment
  • Understanding of technology in awarding operations

Join a team that is passionate about apprentices, technology-driven, and committed to quality. Apply now to be part of something ambitious and impactful.

Business Operations Leader (Awarding Body / EPAO) employer: Versende Ltd

As a leading Ofqual-recognised Awarding Body, we pride ourselves on fostering a dynamic and inclusive work culture that champions professional growth and innovation. Our hybrid working model allows for flexibility while being based in London, providing employees with access to a vibrant city life alongside the opportunity to contribute to meaningful projects in apprenticeship assessment. With a strong focus on service excellence and strategic partnerships, we offer our team members the chance to lead impactful initiatives and develop their careers in a supportive environment.
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Contact Detail:

Versende Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Operations Leader (Awarding Body / EPAO)

✨Tip Number 1

Network with professionals in the education and training sector, especially those who have experience with EPAOs or Awarding Organisations. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.

✨Tip Number 2

Research the specific challenges and opportunities facing Awarding Bodies today. Being knowledgeable about current issues will help you engage in meaningful conversations during interviews and demonstrate your strategic thinking.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to provide examples of how you've driven operational excellence and built strong partnerships in previous roles.

✨Tip Number 4

Familiarise yourself with the regulatory landscape and key stakeholders in the education sector. Understanding the role of regulators like IfATE will show your commitment to compliance and service excellence, which is crucial for this position.

We think you need these skills to ace Business Operations Leader (Awarding Body / EPAO)

Strategic Planning
Project Management
Stakeholder Management
Leadership Skills
Operational Excellence
Partnership Development
Service Level Management
Capacity Planning
Process Improvement
Regulatory Compliance
Communication Skills
Team Management
Understanding of Education and Training Landscape
Technology Adoption in Operations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business operations, particularly within an EPAO or Awarding Organisation. Emphasise your leadership roles and any specific achievements that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities and requirements outlined in the job description. Use specific examples from your past experience to demonstrate how you can contribute to the company's growth and operational excellence.

Showcase Your Leadership Skills: In your application, highlight your leadership and stakeholder management skills. Provide examples of how you've successfully managed teams and built strong partnerships in previous roles.

Research the Company: Familiarise yourself with the awarding body’s mission, values, and recent developments. This knowledge will help you tailor your application and show genuine interest in the role and the organisation.

How to prepare for a job interview at Versende Ltd

✨Understand the Role Thoroughly

Before the interview, make sure you have a solid grasp of what the Business Operations Leader role entails. Familiarise yourself with the responsibilities and expectations outlined in the job description, especially around strategic goals and operational plans.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences that demonstrate your leadership capabilities. Highlight how you've successfully managed teams, built partnerships, and driven operational excellence in previous roles, particularly in an EPAO or Awarding Organisation.

✨Be Ready to Discuss Stakeholder Management

Since stakeholder management is crucial for this position, come prepared with specific instances where you've effectively engaged with various stakeholders. Discuss how you navigated challenges and maintained strong relationships to achieve project goals.

✨Stay Informed About Industry Trends

Keep up-to-date with the latest developments in the education and training landscape, as well as any relevant regulatory changes. Being knowledgeable about current trends will show your commitment to the field and your ability to engage with regulators effectively.

Business Operations Leader (Awarding Body / EPAO)
Versende Ltd
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  • Business Operations Leader (Awarding Body / EPAO)

    London
    Full-Time
    60000 - 70000 £ / year (est.)

    Application deadline: 2027-04-19

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    Versende Ltd

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