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- Tasks: Lead strategic operations and manage partnerships to drive growth in digital apprenticeships.
- Company: Join a leading Ofqual-recognised Awarding Body with a strong track record of expansion.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to make a real impact.
- Why this job: Be part of a passionate team focused on quality and innovation in education.
- Qualifications: 5+ years in a senior role within an EPAO or Digital Apprenticeship Provider required.
- Other info: Opportunity to engage with regulators and shape the future of apprenticeship assessments.
The predicted salary is between 52000 - 78000 £ per year.
A leading Ofqual-recognised Awarding Body is seeking an experienced Business Operations Lead to help shape and drive our continued growth. With consistent expansion over the last four years, we’re now scaling both our digital and non-digital apprenticeship assessment offerings – and we need a driven, strategic operator to support that journey.
The Role:
Working closely with the Executive Director and senior leadership team, you’ll take strategic goals and turn them into clear operational plans, coordinating teams to deliver real impact. You’ll play a key role in building strong provider partnerships, championing service excellence, and leading internal teams – including line management of our Heads of Quality – to ensure high performance and compliance.
Key Responsibilities:
- Lead and manage high-value provider partnerships
- Translate strategy into operational delivery
- Own service level performance and reporting
- Oversee utilisation, capacity planning and project management
- Drive process improvements and lead technology adoption
- Engage with regulators and stay ahead of policy developments
About You:
You’ll have senior-level experience within an EPAO, Awarding Organisation or Digital Apprenticeship Provider, strong leadership and stakeholder management skills, and a proven track record in programme delivery and operational excellence.
Essential:
- 5+ years in a senior role at an Awarding Organisation, EPAO or Digital Apprenticeship Provider
- Strong project/programme management capabilities
- Excellent people and stakeholder leadership
- Deep understanding of the education and training landscape
- Confident working with regulators such as IfATE
Nice to Have:
- Experience in training provision
- Background in quality or assessment
- Understanding of technology in awarding operations
Join a team that’s passionate about apprentices, technology-driven, and committed to quality. Apply now to be part of something ambitious and impactful.
Business Operations Lead (Awarding Body / EPAO / Digital Apprenticeships) (London Area) employer: Versende Ltd
Contact Detail:
Versende Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Lead (Awarding Body / EPAO / Digital Apprenticeships) (London Area)
✨Tip Number 1
Network with professionals in the education and training sector, especially those who have experience with EPAOs or Awarding Organisations. Attend industry events or webinars to connect with potential colleagues and learn more about the current trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the latest policies and regulations affecting digital apprenticeships and awarding bodies. This knowledge will not only help you in interviews but also demonstrate your commitment to staying informed and proactive in your role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed high-value partnerships or led teams in previous roles. Highlight your strategic thinking and operational delivery skills, as these are crucial for the Business Operations Lead position.
✨Tip Number 4
Showcase your understanding of technology's role in improving awarding operations. Be ready to share ideas on how you can drive process improvements and lead technology adoption within the organisation, as this is a key aspect of the job.
We think you need these skills to ace Business Operations Lead (Awarding Body / EPAO / Digital Apprenticeships) (London Area)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the specific needs of the Business Operations Lead position.
Highlight Relevant Experience: Emphasise your senior-level experience within an EPAO, Awarding Organisation, or Digital Apprenticeship Provider. Use specific examples from your past roles that demonstrate your leadership, stakeholder management, and operational excellence.
Showcase Project Management Skills: Detail your project and programme management capabilities. Provide examples of successful projects you've led, focusing on how you translated strategic goals into operational delivery and drove process improvements.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for the role and the organisation. Discuss your understanding of the education and training landscape and how you can contribute to the company's growth.
How to prepare for a job interview at Versende Ltd
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Business Operations Lead role. Familiarise yourself with the key responsibilities and how they align with the company's goals. This will help you articulate how your experience fits into their vision.
✨Showcase Your Leadership Skills
Given the emphasis on leadership in this role, prepare examples that demonstrate your ability to lead teams and manage high-value partnerships. Highlight specific instances where you've driven operational excellence and improved service delivery.
✨Be Ready to Discuss Regulatory Knowledge
Since the role involves engaging with regulators, be prepared to discuss your understanding of the education and training landscape, particularly in relation to IfATE. Showing that you are up-to-date with policy developments will set you apart.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company’s strategic goals, challenges they face in scaling their offerings, and how they measure success. This shows your genuine interest in the role and the organisation.
