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- Tasks: Lead strategic operations and manage partnerships to drive growth in digital apprenticeships.
- Company: Join a leading Ofqual-recognised Awarding Body with a strong track record of expansion.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to make a real impact.
- Why this job: Be part of a passionate team focused on quality and innovation in education.
- Qualifications: 5+ years in a senior role within an EPAO or Digital Apprenticeship Provider required.
- Other info: This is a full-time position with opportunities for professional growth.
The predicted salary is between 52000 - 78000 £ per year.
A leading Ofqual-recognised Awarding Body is seeking an experienced Business Operations Lead to help shape and drive our continued growth. With consistent expansion over the last four years, we are now scaling both our digital and non-digital apprenticeship assessment offerings – and we need a driven, strategic operator to support that journey.
The Role:
Working closely with the Executive Director and senior leadership team, you’ll take strategic goals and turn them into clear operational plans, coordinating teams to deliver real impact. You will play a key role in building strong provider partnerships, championing service excellence, and leading internal teams – including line management of our Heads of Quality – to ensure high performance and compliance.
Key Responsibilities:
- Lead and manage high-value provider partnerships
- Translate strategy into operational delivery
- Own service level performance and reporting
- Oversee utilisation, capacity planning and project management
- Drive process improvements and lead technology adoption
- Engage with regulators and stay ahead of policy developments
About You:
You will have senior-level experience within an EPAO, Awarding Organisation or Digital Apprenticeship Provider, strong leadership and stakeholder management skills, and a proven track record in programme delivery and operational excellence.
Essential:
- 5+ years in a senior role at an Awarding Organisation, EPAO or Digital Apprenticeship Provider
- Strong project/programme management capabilities
- Excellent people and stakeholder leadership
- Deep understanding of the education and training landscape
- Confident working with regulators such as IfATE
Nice to Have:
- Experience in training provision
- Background in quality or assessment
- Understanding of technology in awarding operations
Join a team that’s passionate about apprentices, technology-driven, and committed to quality. Apply now to be part of something ambitious and impactful.
Contact Detail:
Versende Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Lead (Awarding Body / EPAO / Digital Apprenticeships) (City of London)
✨Tip Number 1
Network with professionals in the education and training sector, especially those who have experience with EPAOs or Awarding Organisations. Attend industry events or webinars to connect with potential colleagues and learn more about the current trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the latest regulations and policies affecting digital apprenticeships and awarding bodies. This knowledge will not only help you in interviews but also demonstrate your commitment to staying informed and proactive in your role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed high-value partnerships or led teams in previous roles. Highlight your strategic thinking and operational delivery skills, as these are crucial for the Business Operations Lead position.
✨Tip Number 4
Showcase your understanding of technology's role in improving operational efficiency within awarding organisations. Be ready to share ideas on how you can drive process improvements and lead technology adoption in your new role.
We think you need these skills to ace Business Operations Lead (Awarding Body / EPAO / Digital Apprenticeships) (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business operations, particularly within an EPAO or Awarding Organisation. Emphasise your leadership roles and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities and essential skills mentioned in the job description. Use specific examples from your past experience to demonstrate how you meet these requirements.
Showcase Your Strategic Thinking: In your application, illustrate your ability to translate strategic goals into operational plans. Provide examples of how you've successfully managed projects or partnerships in previous roles.
Highlight Stakeholder Management Skills: Since strong stakeholder management is crucial for this role, include instances where you've effectively engaged with various stakeholders. This could be through managing teams, working with regulators, or building partnerships.
How to prepare for a job interview at Versende Ltd
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Business Operations Lead role entails. Familiarise yourself with the responsibilities listed in the job description, especially around managing provider partnerships and translating strategy into operational plans.
✨Showcase Your Leadership Skills
Since this position requires strong leadership capabilities, prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you managed stakeholders and drove operational excellence.
✨Demonstrate Industry Knowledge
Be ready to discuss your understanding of the education and training landscape, particularly in relation to EPAOs and Digital Apprenticeships. This will show that you are not only qualified but also genuinely interested in the sector.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's future plans, challenges they face in scaling their offerings, and how they measure success in this role. This shows your enthusiasm and strategic thinking.
