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- Tasks: Design and optimise ITSM and CMDB solutions using Jira Service Management.
- Company: Join a leading technology consulting firm with a focus on innovation.
- Benefits: Enjoy remote/hybrid work, competitive salary, and professional growth opportunities.
- Why this job: Make a real impact by delivering scalable solutions for diverse clients.
- Qualifications: 5+ years in ITSM tools and strong communication skills required.
- Other info: Collaborate closely with customers in a dynamic and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A technology consulting firm is seeking an experienced ITSM / CMDB Engineer to design, implement, and optimize ITSM and CMDB solutions, predominantly using Jira Service Management.
The candidate should have over 5 years of experience in ITSM tools implementation, excellent stakeholder communication skills, and a strong understanding of ITIL processes.
This full-time position offers a remote/hybrid working model and the opportunity to closely collaborate with customers to deliver scalable and effective solutions.
Remote ITSM & CMDB Engineer (Jira Service Management) employer: Verse Consulting
Contact Detail:
Verse Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote ITSM & CMDB Engineer (Jira Service Management)
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM space and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals that might just land you that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ITSM and CMDB projects. This gives potential employers a taste of what you can do, especially when it comes to Jira Service Management.
✨Tip Number 3
Prepare for those interviews! Brush up on your ITIL processes and be ready to discuss how you've implemented ITSM tools in the past. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote ITSM & CMDB Engineer (Jira Service Management)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITSM tools and Jira Service Management. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ITSM and how your background makes you a perfect fit for our team. Let us know how you can contribute to delivering effective solutions.
Showcase Your Communication Skills: Since stakeholder communication is key in this role, make sure to highlight any experiences where you've successfully collaborated with clients or teams. We love seeing examples of how you’ve navigated complex discussions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Verse Consulting
✨Know Your ITSM Tools Inside Out
Make sure you’re well-versed in Jira Service Management and other ITSM tools. Brush up on your experience with implementation and optimisation, as you’ll likely be asked to share specific examples of how you've successfully used these tools in past roles.
✨Master the ITIL Processes
Since a strong understanding of ITIL processes is crucial for this role, take some time to review the key principles and practices. Be prepared to discuss how you’ve applied ITIL methodologies in your previous work and how they can benefit the company.
✨Showcase Your Communication Skills
As stakeholder communication is vital, think of instances where you’ve effectively communicated complex technical information to non-technical stakeholders. Practise articulating these experiences clearly, as it will demonstrate your ability to collaborate with customers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Prepare by thinking through potential challenges you might face in the role and how you would address them, particularly in relation to ITSM and CMDB solutions.
