At a Glance
- Tasks: Design and optimise ITSM and CMDB solutions using Jira Service Management.
- Company: Dynamic technology consulting firm with a focus on innovation.
- Benefits: Remote/hybrid work model, competitive salary, and collaborative environment.
- Why this job: Join a team that delivers impactful solutions and enhances customer experiences.
- Qualifications: 5+ years in ITSM tools and strong communication skills required.
- Other info: Opportunity for professional growth and working with cutting-edge technologies.
The predicted salary is between 36000 - 60000 Β£ per year.
A technology consulting firm is seeking an experienced ITSM / CMDB Engineer to design, implement, and optimize ITSM and CMDB solutions, predominantly using Jira Service Management.
The candidate should have over 5 years of experience in ITSM tools implementation, excellent stakeholder communication skills, and a strong understanding of ITIL processes.
This full-time position offers a remote/hybrid working model and the opportunity to closely collaborate with customers to deliver scalable and effective solutions.
Remote ITSM & CMDB Engineer (Jira Service Management) in London employer: Verse Consulting
Contact Detail:
Verse Consulting Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Remote ITSM & CMDB Engineer (Jira Service Management) in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM space and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals that might just land you that dream job.
β¨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ITSM and CMDB projects. This gives potential employers a taste of what you can do, especially with Jira Service Management.
β¨Tip Number 3
Prepare for interviews by brushing up on your ITIL processes and stakeholder communication skills. We recommend practising common interview questions and scenarios related to ITSM to boost your confidence.
β¨Tip Number 4
Don't forget to apply through our website! We have loads of exciting roles, and applying directly can sometimes give you an edge. Plus, itβs super easy to keep track of your applications!
We think you need these skills to ace Remote ITSM & CMDB Engineer (Jira Service Management) in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with ITSM tools and Jira Service Management. We want to see how your skills align with the job description, so donβt be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about ITSM and how your background makes you a perfect fit for our team. Let us know how you can help us deliver scalable solutions.
Show Off Your Communication Skills: Since excellent stakeholder communication is key for this role, make sure to demonstrate your communication prowess in your application. Whether itβs through your writing style or examples of past collaborations, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team. Plus, it shows youβre keen on joining us!
How to prepare for a job interview at Verse Consulting
β¨Know Your ITSM Inside Out
Make sure you brush up on your ITSM and CMDB knowledge, especially around Jira Service Management. Be ready to discuss specific tools you've implemented and how they align with ITIL processes. This shows youβre not just familiar but truly experienced.
β¨Showcase Your Communication Skills
Since stakeholder communication is key, prepare examples of how you've effectively communicated with different teams or clients in the past. Think about times when you resolved conflicts or clarified complex technical issues in a way that everyone understood.
β¨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to ITSM and CMDB. Practice articulating your thought process clearly and logically. This will demonstrate your problem-solving skills and your ability to think on your feet.
β¨Research the Company Culture
Take some time to understand the consulting firm's values and culture. Tailor your responses to reflect how your experience and work style align with their mission. This can help you stand out as a candidate who fits well within their team.