Versant Media, LLC is seeking a Product Support Specialist to help GolfNow B2B customers maximize the technology portfolio. You will provide friendly, reliable support across products, resolve issues, and guide customers through effective next steps while ensuring smooth operations.
You will collaborate with Implementation, Product and Engineering teams, participate in weekend rota, and maintain accurate Salesforce case records, delivering a joined-up customer experience.
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Product Support Specialist - Weekend & SaaS Helpdesk employer: Versant Media, LLC
Versant Media, LLC offers an exceptional work environment for the Global Morning Business Newsletter Lead in London, where creativity and collaboration thrive. Employees benefit from a dynamic culture that encourages professional growth through continuous learning and networking opportunities within the fast-paced media landscape. With a focus on impactful storytelling and audience engagement, this role provides a unique chance to shape the narrative for influential business leaders globally.
