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For Companies At a Glance
- Tasks: Engage with customers, maximise sales, and maintain store standards.
- Company: Join Versace, a leading luxury fashion house known for its iconic style.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and community engagement.
- Why this job: Be part of a stylish team that values creativity and customer connection.
- Qualifications: 2+ years in retail, preferably luxury, with strong communication skills.
- Other info: Versace promotes diversity and inclusivity in the workplace.
The predicted salary is between 22800 - 30000 £ per year.
Sales Associate – London New Bond Street
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Overview
WHY WORK FOR VERSACE
Versace is one of the most recognizable names in the world. The luxury House immediately became a leader in fashion and culture following its founding in 1978.
Versace is led by Emmanuel Gintzburger as CEO and the design team is under the leadership of the Chief Creative Officer, Dario Vitale. Donatella Versace remains the Chief Brand Ambassador for Versace since April 1st, 2025.
Who you are
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
What you will do
The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
Business Development & Client Management
- Partner with management team to strategically achieve sales targets
- Strive to always increase brand and product knowledge
- Master selling skills to satisfy customer needs
- Take action to maximize the sales opportunity on all categories
- Embrace and promote our Retail Excellence Program with both clients and staff
- Build strong partnerships with clients, peers, and management through effective communication
- Ensure superlative customer service standards, to meet customer expectations
- Act as brand ambassador to build relationships with new customers and VIP clientele
- Deliver the ultimate Versace experience to increase customer loyalty
- Drive results through delivering an elevated customer experience both during and after sale service
CRM
- Capture customer data all the time
- Proactively take possible actions to maintain a long-term relationship with customers
- Participate in the organization of In-store & Promotional events
- Implement and manage the boutique’s community outreach program to maintain active social relationships with clients
Operations
- Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
- Remain in compliance with operational and company policies and procedures
- Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
You’ll need to have
- 2 + years’ experience in retail – luxury experience preferred
- Computer skills to include operation of retail sales system, Word, Excel and email
We’d love to see
- An entrepreneur with the ability to drive results
- Well connected with a strong ability to engage
- Elevated customer service skills; a true fashion expert with a passion for sales
- Exceptional verbal and written communication skills
- A positive, outgoing, high-energy personality able to thrive within a high paced environment
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
London, England, United Kingdom
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Sales Associate - London New Bond Street employer: Versace
Contact Detail:
Versace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - London New Bond Street
✨Tip Number 1
Familiarise yourself with Versace's brand values and current collections. Being able to discuss their latest designs and how they resonate with the luxury market will show your genuine interest and knowledge during any interactions.
✨Tip Number 2
Network within the fashion industry, especially with those who have connections to luxury retail. Attend events or join online forums where you can meet people who might provide insights or referrals for the Sales Associate position.
✨Tip Number 3
Practice your customer engagement skills by role-playing different sales scenarios. This will help you feel more confident in showcasing your ability to build relationships and deliver exceptional service, which is crucial for this role.
✨Tip Number 4
Stay updated on luxury retail trends and customer preferences. Understanding what drives sales in the luxury sector will enable you to speak knowledgeably about how you can contribute to achieving sales targets at Versace.
We think you need these skills to ace Sales Associate - London New Bond Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in luxury environments. Emphasise your customer service skills and any achievements that demonstrate your ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer engagement. Mention specific experiences that align with the responsibilities of the Sales Associate role at Versace.
Showcase Your Brand Knowledge: In your application, demonstrate your understanding of the Versace brand and its values. Mention any personal connections to the brand or insights into its products that could set you apart from other candidates.
Highlight Communication Skills: Since exceptional verbal and written communication skills are essential for this role, provide examples in your application that illustrate your ability to engage with customers and build relationships effectively.
How to prepare for a job interview at Versace
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the Versace brand and the luxury fashion industry. Share any personal experiences or knowledge about the brand that highlight your genuine interest in fashion.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully built relationships with customers in previous roles. Highlight your ability to provide exceptional service and create memorable shopping experiences.
✨Know Your Numbers
Be ready to discuss sales targets and how you have met or exceeded them in the past. Understanding key performance indicators will show that you are results-driven and can contribute to the store's success.
✨Emphasise Teamwork and Communication
Versace values strong partnerships within the team. Be prepared to talk about how you collaborate with colleagues and management to achieve common goals, and share examples of effective communication in your previous roles.
