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For Companies At a Glance
- Tasks: Engage with customers, maximise sales, and maintain store standards at Versace.
- Company: Join the iconic luxury brand, Versace, a leader in fashion since 1978.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and community engagement.
- Why this job: Be part of a stylish team, enhance customer experiences, and represent a prestigious brand.
- Qualifications: 2+ years in retail, preferably luxury, with strong communication and customer service skills.
- Other info: Versace values diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 22800 - 30000 £ per year.
Versace is one of the most recognizable names in the world. The luxury House immediately became a leader in fashion and culture following its founding in 1978.
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur - by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
The Sales Associate will join our team reporting to the Store Manager. You will build relationships with customers and maximize sales opportunities, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
- Business Development & Client Management
- Partner with management team to strategically achieve sales targets
- Strive to always increase brand and product knowledge
- Master selling skills to satisfy customer needs
- Take action to maximize the sales opportunity on all categories
- Embrace and promote our Retail Excellence Program with both clients and staff
- Build strong partnerships with clients, peers, and management through effective communication
- Ensure superlative customer service standards, to meet customer expectations
- Act as brand ambassador to build relationships with new customers and VIP clientele
- Deliver the ultimate Versace experience to increase customer loyalty
- Drive results through delivering an elevated customer experience both during and after sale service
- Capture customer data all the time
- Proactively take possible actions to maintain a long-term relationship with customers
- Participate in the organization of In-store & Promotional events
- Implement and manage the boutique's community outreach program to maintain active social relationships with clients
- Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
- Remain in compliance with operational and company policies and procedures
- Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
YOU'LL NEED TO HAVE
- 2 + years’ experience in retail – luxury experience preferred
- Computer skills to include operation of retail sales system, Word, Excel and email
WE'D LOVE TO SEE
- An entrepreneur with the ability to drive results
- Well connected with a strong ability to engage
- Elevated customer service skills; a true fashion expert with a passion for sales
- Exceptional verbal and written communication skills
- A positive, outgoing, high-energy personality able to thrive within a high-paced environment
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Sales Associate - London Harrods employer: Versace
Contact Detail:
Versace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - London Harrods
✨Tip Number 1
Familiarise yourself with Versace's brand values and current collections. Being able to discuss their latest designs and how they align with the brand's identity will show your passion and knowledge during any interactions.
✨Tip Number 2
Network within the luxury retail community. Attend fashion events or local meet-ups where you can connect with current employees or industry professionals who might provide insights or referrals for the Sales Associate position.
✨Tip Number 3
Demonstrate your customer service skills in real-time. If you have the opportunity, visit a Versace store and engage with the staff and customers. This experience can help you understand the expectations and culture of the brand.
✨Tip Number 4
Prepare to showcase your entrepreneurial spirit. Think of examples from your past experiences where you've successfully driven sales or built client relationships, as this aligns perfectly with what Versace is looking for in a candidate.
We think you need these skills to ace Sales Associate - London Harrods
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Versace's brand values and culture. Familiarise yourself with their latest collections and campaigns to demonstrate your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in luxury environments. Emphasise your customer service skills and any achievements that showcase your ability to drive sales and build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Sales Associate role. Mention specific examples of how you've successfully engaged customers in the past and how you can contribute to the Versace team.
Showcase Your Communication Skills: Since exceptional verbal and written communication skills are essential for this role, ensure your application is free from errors and clearly conveys your personality. Use a friendly yet professional tone to reflect your outgoing nature.
How to prepare for a job interview at Versace
✨Know Your Brand
Before the interview, make sure you have a solid understanding of Versace's history, values, and current collections. Being able to discuss the brand's identity and how it resonates with customers will show your passion and commitment.
✨Showcase Your Sales Skills
Prepare examples from your previous retail experience that highlight your ability to drive sales and build customer relationships. Be ready to discuss specific strategies you've used to meet or exceed sales targets.
✨Emphasise Customer Engagement
Versace values exceptional customer service, so be prepared to share how you've gone above and beyond for customers in the past. Discuss your approach to creating memorable shopping experiences and maintaining long-term client relationships.
✨Dress the Part
As a potential Sales Associate at a luxury brand, your appearance matters. Dress in a stylish yet professional manner that reflects the Versace aesthetic. This will not only make a good impression but also demonstrate your understanding of the brand's image.
