Business Support Administrator, Operations in Southampton

Verra Mobility is looking for a Business Support Specialist to provide hands‑on administrative and operational support to our UK Operations team. This is a varied role supporting customer reporting, invoicing, purchase orders, contractor coordination, compliance administration and day‑to‑day operational delivery. It would suit someone who is able to work autonomously, highly organised, accurate and confident working across records, reports, deadlines and stakeholders. You will be joining a regulated technology and field services environment, where documentation, service levels, safety requirements and follow‑through all matter. This is a full‑time, permanent opportunity requiring a 5-day office‑based commitment, working from our Southampton office.

What you’ll do

• Provide day‑to‑day administrative, office management and operational support to the UK Operations team.
• Process monthly customer invoices accurately and on time, ensuring supporting documentation and approval requirements are met.
• Raise, track and reconcile purchase orders for services, goods, contractor support and project‑related materials.
• Maintain accurate operational registers, trackers, spreadsheets and compliance records.
• Prepare customer reports in line with agreed service levels, KPIs and governance requirements.
• Manage shared customer and operational support inboxes, ensuring queries and actions are tracked and followed up.
• Coordinate work permits, access requirements and contractor‑related administration for UK fieldwork.
• Support contractor compliance, including inductions, site access, safety documentation and related records.
• Maintain meeting notes, action logs and follow‑up registers for operational and project meetings.
• Assist with document control, audit evidence, reporting data and process improvement activity.

What you’ll bring

• At least 3+ years’ experience in complex business operations support, office administration and management or a similar role.
• Strong attention to detail and confidence working with reports, records, spreadsheets and documentation.
• Experience supporting invoicing, purchase orders, procurement or supplier administration.
• Good Microsoft Office skills, particularly Excel, Outlook and Teams.
• SAP ByDesign or similar ERP experience would be useful.
• Clear written and verbal communication skills.
• The ability to manage competing priorities and follow through on actions.
• A practical, collaborative and customer‑focused working style.

Experience supporting field services, technicians, maintenance teams, infrastructure, transport, technology, government contracts or another regulated service environment would be highly regarded. A Level 3 or Level 4 business administration qualification, or equivalent experience, would be beneficial.

About Verra Mobility

Verra Mobility is a global leader in smart mobility. We develop technology‑driven solutions that help make transport safer, smarter and more connected. Our UK team supports roadside technology and regulated field services, working with customers, contractors and internal teams to deliver safe, reliable and well‑governed operational outcomes. Our values are Own It, Do What’s Right, Choose Courage Over Comfort and Win Together.

Apply

Please apply with your CV. Any offer of employment will be subject to satisfactory completion of pre‑employment screening and employment verification checks. You must have full unrestricted working rights for the UK to be eligible. Verra Mobility is an equal opportunity employer. We value diverse backgrounds, perspectives and experiences, and are committed to fair and respectful hiring.