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- Tasks: Lead a dynamic team to maximise sales and enhance customer experiences.
- Company: Join Veronica Beard, a leading luxury fashion brand committed to diversity and inclusion.
- Benefits: Enjoy a full-time role with competitive salary and opportunities for growth.
- Why this job: Be part of a vibrant culture that values creativity and teamwork in the fashion industry.
- Qualifications: 3-5 years in luxury retail management with a passion for women's fashion required.
- Other info: Flexible schedule needed; must be comfortable on camera for social media.
The predicted salary is between 40000 - 60000 £ per year.
2 days ago Be among the first 25 applicants
The General Manager is responsible for maximising sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standards, including the store’s shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
- Creates an outstanding sales and Customer Service environment
- Strives for sales excellence and results
- Sets and evaluates weekly, monthly and seasonal goals for staff
- Works with customers and models excellent customer service and Clienteling skills
- Maximises sales through strong floor supervision skills
- Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
- Develops Sales Associates to be experts in the selling steps and client building through utilising the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
- Networks in industry to recruit and hire high quality management and sales-oriented associates
- Fills all levels of open positions within the store in an urgent and timely manner
- Ensures adequate staff is available to meet business needs – schedules accordingly
- Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
- Administers company personnel programs including appropriate performance reviews, compensation and employment records
- Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
- Documents employee performance in a timely manner
- Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
- Protects store payroll by managing wage costs, salaries, and allowable hours
- Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
- Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
- Execute floor-set and promotional directives; implements visual merchandising
- Supervises the overall cleanliness and organization of the sales floor and backroom
- Ensures store appearance and atmosphere supports and reinforces the brand image
- Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
- Ensure execution of effective merchandising strategies and directives
- Ensure the selling floor is neat, clean, organised and reflects the correct visual image at all times
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
- Identify and communicate product concerns in a timely manner
- Communicate inventory needs to support the business goals
FASHION/STYLING:
- Represents the fashion and style of Veronica Beard
- Knowledge of current fashion trends and styles
- Appreciation and demonstration of an overall finished fashion look
- Ensure staff is following Veronica Beard fashion guidelines.
- Comfortable with being on camera for social media purposes (both stills and video)
- Able to fluidly discuss product and fashion on camera
Requirements:
- Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women\’s fashion and passion to succeed. Strong visual background, sound organization and operational skills
- Minimum of 2 years retail Store Management position/experience in women’s apparel (or related field)
- Ability to work flexible schedule including nights and weekends
- Strong verbal and communication skills
- Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness
- Ability to retain and utilise data, i.e. names, merchandise, information, policies and procedures
- Ability to create a quality working environment that will encourage others to develop and excel
- Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales, Business Development, and Training
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Industries
Retail Apparel and Fashion
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General Manager, Bruton Street employer: Veronica Beard
Contact Detail:
Veronica Beard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Bruton Street
✨Tip Number 1
Network within the luxury retail industry to connect with potential colleagues and mentors. Attend fashion events or local meetups to build relationships that could lead to job opportunities.
✨Tip Number 2
Familiarise yourself with Veronica Beard's brand values and current fashion trends. This knowledge will help you demonstrate your passion for the brand during interviews and show that you're a good cultural fit.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and driving sales. Be ready to share specific examples of how you've developed high-performance teams and maximised sales in your past roles.
✨Tip Number 4
Showcase your visual merchandising skills by creating a portfolio of past projects. This can include photos of store displays you've designed or managed, which will highlight your ability to maintain the brand's image.
We think you need these skills to ace General Manager, Bruton Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and team leadership. Use specific examples that demonstrate your ability to maximise sales and provide exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and your understanding of the brand's image. Mention how your previous experiences align with the responsibilities of the General Manager role at Veronica Beard.
Showcase Your Leadership Skills: Provide examples of how you've successfully developed high-performance teams in the past. Highlight any specific training programs you've implemented or participated in that relate to sales and customer service.
Demonstrate Your Fashion Knowledge: Since the role requires an appreciation for women's fashion, include any relevant experience or knowledge about current fashion trends. You might also want to mention your comfort with being on camera for social media purposes.
How to prepare for a job interview at Veronica Beard
✨Showcase Your Sales Leadership Skills
As a General Manager, demonstrating your ability to create an outstanding sales environment is crucial. Prepare examples of how you've previously set and achieved sales goals, and be ready to discuss your strategies for motivating teams to excel in customer service.
✨Highlight Your Team Development Experience
This role requires strong staffing and associate development skills. Be prepared to share specific instances where you've successfully recruited, trained, and developed high-performance teams. Discuss how you foster a positive work climate that encourages growth and teamwork.
✨Demonstrate Operational Excellence
Operational management is key for this position. Familiarise yourself with best practices in managing wage costs, inventory control, and compliance with company standards. Be ready to discuss how you've maintained operational excellence in previous roles.
✨Express Your Passion for Fashion
Since the role involves representing the fashion and style of Veronica Beard, it's important to convey your knowledge of current fashion trends. Prepare to discuss your personal style and how you can inspire your team to align with the brand's image.
