Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers by handling orders, queries, and returns efficiently.
- Company: Join a supportive team in a fast-paced sales environment.
- Benefits: Enjoy bank holidays off, birthday leave, and free on-site parking.
- Other info: Perfect for entry-level candidates eager to learn and develop.
- Why this job: Kickstart your career with full training and opportunities for growth.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
Sales Support Administrator – Full Time (Office-Based, No Remote Working)
Hours: 8:30am – 5:00pm
What We Offer
- No weekend work
- Bank holidays off
- Birthday day off
- Free on-site parking
- Employee discount
- Overtime available at peak periods
- Full training provided
- Opportunities to develop skills and progress
Role Overview
As a Sales Support Administrator, you will be a key point of contact for customers, ensuring orders, queries, and returns are handled efficiently and accurately. This is an office-based role, working as part of a supportive team environment, with a strong focus on delivering excellent service.
Key Responsibilities
- Handle inbound calls and customer correspondence, solving queries quickly and effectively
- Process customer orders and manage email inbox enquiries accurately
- Organise replacements for damaged goods and coordinate returns and collections
- Take ownership of customer enquiries and provide clear, proactive solutions
- Manage invoice queries and general account support tasks
- Maintain accurate records and follow internal processes
- Prioritise workload effectively to meet deadlines and service levels
Who This Role Suits
- Experienced sales support or customer service professionals looking for a structured, fast-paced environment
- Entry-level candidates with strong communication skills and a willingness to learn
Requirements
- Strong communication and interpersonal skills
- High attention to detail and accuracy
- Ability to manage workload and meet deadlines
- Proactive and able to work on own initiative
- Confident using systems and email
- MS Office knowledge preferred but not essential
Sales Support Administrator employer: Verona Group
Contact Detail:
Verona Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let them see your enthusiasm for being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look professional and polished. First impressions matter, and showing up well-dressed can set the tone for a great conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Support Administrator role and how you can contribute to our team. Keep it friendly and professional.
Show Off Your Communication Skills: Since this role involves handling customer queries, make sure your application reflects your strong communication skills. We love candidates who can express themselves clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Verona Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities like handling customer queries and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, be prepared to showcase yours during the interview. Practice answering common questions clearly and concisely. You might even want to role-play some scenarios where you handle customer queries to illustrate your problem-solving abilities.
✨Highlight Your Attention to Detail
Attention to detail is crucial for a Sales Support Administrator. Bring examples from your past experiences where your accuracy made a difference. Whether it’s managing invoices or processing orders, showing that you can maintain high standards will set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.