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- Tasks: Craft unique travel itineraries and support travel agents with expert guidance.
- Company: Dynamic travel company specialising in tailor-made experiences across the USA and beyond.
- Benefits: Competitive salary with uncapped commission, generous holiday package, and flexible working options.
- Why this job: Join a vibrant team and turn your passion for travel into a rewarding career.
- Qualifications: Experience in travel sales and strong knowledge of USA destinations required.
- Other info: Comprehensive training and wellness programmes to support your growth and wellbeing.
The predicted salary is between 28800 - 48000 £ per year.
USAirtours are a dynamic and forward-thinking organisation specialising in tailor-made travel services to the USA, Canada, Mexico, and the Caribbean. Are you an experienced travel professional with a passion for crafting unique tailormade holiday experiences? Are you passionate about the areas we cover and thrive in a target-driven environment? If so, we want you to be part of our vibrant sales team!
Responsibilities:
- Handle enquiries from travel agents via phone and email, providing expert guidance and support.
- Create high-quality, tailor-made travel itineraries, ensuring the best match for the agent's requirements.
- Convert quotes into bookings while meeting or exceeding monthly sales targets.
- Follow up on all quotes with calls and emails to maximise conversion rates.
- Offer upgrades and ancillary services to enhance client packages.
- Maintain clear and detailed notes for every quote and booking to ensure seamless service.
- Adhere to trade policies, call structure guidelines, and quality control processes.
- Attend training and coaching sessions to continuously improve knowledge and performance.
Requirements
Essential Experience:
- Previous in a similar tour operator role or in a retail travel agency with previous experience of selling tailormade holidays.
- Proven ability to meet sales targets in a fast-paced environment.
- Strong knowledge of USA travel destinations and products.
- Confident and friendly telephone manner with excellent customer service skills.
- Ability to multitask, solve problems, and work well in a team.
Desirable Experience:
- Previous use of Airline Reservation Systems (Galileo preferred).
- Experience with Dolphin or similar booking systems.
Benefits:
- Competitive salary with uncapped commission (realistic OTE £32,000, although, high achievers earn over £40,000).
- Generous Holiday Package: 28 days of paid holiday (including bank holidays), increasing to 33 days with long service.
- An additional day off for your birthday.
- Working from home.
- Flexible Annualised hours for work life balance.
- 5 Me days per year.
- Workplace pension scheme.
- Company shares incentive plan.
- In house coaching programme.
- Comprehensive Training: Expert training to help you succeed in your role.
- Financial, medical, and mental wellbeing programmes, including: Employee Assistance Programme, including wellbeing support.
- Mindfulness and meditation courses.
- Regular online events.
- In-person company events (twice per year).
- Access to qualified financial advisors.
- Pension hunter services.
- Virtual GP appointments.
- Yearly allowance for eye tests, dental additional therapies.
- Shopping discounts.
- Discounts on personal holidays.
- Additional optional dental plan.
- Familiarisation trips and incentives.
Hours of Work: 37.5 hours per week, including a one-hour lunch break. Shifts within Monday-Friday (9am-5:30pm), Saturdays (9am-5pm), and Sundays (10am-4pm) with a day off in lieu when working weekends.
Trade Sales Consultant employer: Vero HR
Contact Detail:
Vero HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research USAirtours, their services, and the destinations they cover. This way, when you chat with them, you can show off your knowledge and passion for tailor-made travel experiences.
✨Tip Number 2
Practice your pitch! Think about how you’d sell a unique holiday package over the phone. Role-play with a friend or in front of the mirror to nail that confident and friendly telephone manner they’re looking for.
✨Tip Number 3
Follow up like a pro! After any interviews or conversations, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Trade Sales Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share your experiences and what makes you excited about crafting unique holiday experiences. We want to see that spark in your words!
Tailor Your Application: Just like we create tailor-made holidays, your application should be tailored too! Make sure to highlight your relevant experience in the travel industry and how it aligns with the role of Trade Sales Consultant. This will help us see why you're a perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant sales team!
How to prepare for a job interview at Vero HR
✨Know Your Destinations
Make sure you brush up on your knowledge of the USA, Canada, Mexico, and the Caribbean. Familiarise yourself with popular destinations, unique experiences, and any recent travel trends. This will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've met or exceeded sales targets in previous roles. Think about the strategies you used to convert quotes into bookings and how you followed up with clients. Being able to share these success stories will demonstrate your ability to thrive in a target-driven environment.
✨Practice Your Customer Service Approach
Since this role involves handling enquiries from travel agents, practice your telephone manner and customer service skills. Role-play common scenarios with a friend or family member to ensure you can provide expert guidance and support while maintaining a friendly and confident tone.
✨Be Ready for Technical Questions
If you have experience with Airline Reservation Systems like Galileo or booking systems like Dolphin, be prepared to discuss this in detail. If you don’t have direct experience, research these systems and be ready to explain how your skills can transfer to using them effectively.
