At a Glance
- Tasks: Support clients with employee benefits and assist in producing business proposals.
- Company: Join a forward-thinking, people-centric organisation with strong growth ambitions.
- Benefits: Competitive salary, annual bonus, 33 days holiday, and comprehensive training.
- Other info: Enjoy a supportive team environment with a clear pathway to higher earning potential.
- Why this job: Kickstart your career in financial services with real responsibility and growth opportunities.
- Qualifications: Strong communication skills and a proactive attitude; customer service experience is a plus.
The predicted salary is between 24000 - 27000 £ per year.
We’re looking for a proactive, motivated and people-focused Employee Benefits Support Specialist to join our growing Omny Benefits team. You’ll work closely with our Employee Benefit Consultants and wider support team to service an expanding client base, providing high-quality support across a range of employee benefit solutions.
This role is ideal for someone at an early stage of their career who is eager to learn, enjoys working in a fast-paced environment, and is looking to build a long-term future within financial services. You’ll benefit from structured training, real responsibility, and a clear pathway into a range of potential roles, including Independent Financial Adviser, Client Management, or Business Consultant positions. We are not like traditional firms, and you will enjoy being part of a forward-thinking, people-centric organisation with strong growth ambitions and a collaborative culture.
Responsibilities:
- Provide outstanding day-to-day support to clients and their employees
- Assist in producing new business proposals for Employee Benefit Consultants
- Compile scheme renewals, benefit reviews, and client strategy reports
- Support onboarding of new clients and implementation of benefit schemes
- Prepare, proofread, and maintain accurate client documentation and reports
- Respond to client queries via email and telephone in a professional and timely manner
- Work closely with account managers to deliver high-quality client service
- Attend client meetings where appropriate and support relationship management
- Develop technical knowledge across pensions, life assurance, and employee benefits
- Progress through professional qualifications (Diploma in Regulated Financial Planning) with full support
The successful candidate will be able to demonstrate the following:
- A strong desire to build a career
- Excellent attention to detail and organisational skills
- Strong communication skills, both written and verbal
- A proactive, positive, and team-oriented attitude
- Good time management and the ability to prioritise workload effectively
- Confidence working both independently and as part of a team
- Competency in Microsoft Office (Word, Excel, PowerPoint)
- Previous experience in customer service, finance, or insurance is advantageous but not essential
- A degree or strong A-levels are desirable but not required
In return we are offering:
- Basic salary of £24,000 – £27,000 (depending on experience), with structured progression
- Clear development pathway into a Consultant/IFA role with future earning potential of £40,000–£60,000+ (OTE £60,000–£90,000+)
- Annual team bonus
- 33 days’ holiday (including bank holidays), plus 3 additional days over Christmas
- Monday to Friday (9:00am – 5:00pm) – 35 hour working week
- Comprehensive training programme with weekly development sessions
- Study support including study leave, exam leave, and bonuses for passing exams
- Pension, life insurance, and wellbeing package (including gym, retail, and lifestyle discounts)
- A supportive, social, and collaborative team environment with real career progression opportunities
Interested? Then APPLY now for immediate consideration.
Employee Benefits Support Specialist in Royal Tunbridge Wells employer: Vero HR
Join our dynamic Omny Benefits team as an Employee Benefits Support Specialist, where you'll thrive in a supportive and collaborative environment that prioritises your growth. With structured training, a clear career progression pathway, and a competitive salary package, we empower you to build a rewarding future in financial services while enjoying generous holiday allowances and a vibrant workplace culture. Experience the difference of being part of a forward-thinking organisation that values its people and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Benefits Support Specialist in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Employee Benefits Support Specialist role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their employee benefits solutions and think about how you can contribute to their team. Show them you’re not just another candidate, but someone who genuinely wants to be part of their forward-thinking organisation.
✨Tip Number 3
Practice your communication skills! Whether it’s answering client queries or discussing proposals, being articulate and confident is key. Consider mock interviews with friends or mentors to polish your delivery and make a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Employee Benefits Support Specialist in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Benefits Support Specialist role. Highlight your relevant skills and experiences that align with what we’re looking for, like attention to detail and strong communication skills.
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! In your application, express your eagerness to learn and grow within the financial services sector. Let us know why you want to be part of our forward-thinking team.
Be Professional and Polished:When preparing your documents, make sure they are well-organised and free from errors. Proofread everything before sending it off to us. A polished application shows that you care about the details, which is crucial for this role.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s the quickest way for us to receive your application and ensures you’re considered for the position right away!
How to prepare for a job interview at Vero HR
✨Know Your Benefits
Before the interview, make sure you understand the different types of employee benefits and how they work. Familiarise yourself with terms like pensions, life assurance, and health benefits. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Employee Benefits Support Specialist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated in past roles or situations, especially in customer service.
✨Demonstrate Your Proactivity
This role requires a proactive attitude, so be ready to share instances where you've taken initiative. Whether it was solving a problem at work or suggesting improvements, showing that you can think on your feet will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals. Remember, interviews are a two-way street!
