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- Tasks: Take charge of IT support and shape the tech landscape for a leading food-service company.
- Company: A family-owned enterprise with 50 years in the UK food-service distribution sector.
- Benefits: Competitive salary, generous holiday, pension scheme, and staff discounts.
- Why this job: Join a dynamic team and make a real impact on technology transformation.
- Qualifications: Experience in 3rd line support and strong communication skills required.
- Other info: Opportunities for learning and development in a supportive environment.
We are the internal recruitment partner for our client, a well-established, independent, family-owned enterprise that has been a cornerstone of the UK food-service distribution sector for five decades. We are seeking a proactive IT Systems Administrator to take ownership of the internal IT support function and play a key role in shaping the future technology landscape. Reporting to the IT & ERP Systems Manager, you'll be the primary IT contact for approximately 100 users across Head Office, depots, and some remote locations. This is a hands-on role that blends 3rd line support, systems administration, user engagement, and project work, with a strong focus on moving from legacy on-prem systems into the Microsoft Cloud.
Responsibilities:
- Acting as the first and primary contact for all internal IT support queries, maintaining excellent relationships with end users across the business
- Providing 3rd line support across hardware, networking, and applications
- Monitoring servers and business-critical services to ensure maximum uptime
- Updating and maintaining business applications where required
- Training and supporting staff on security, password policies, and cyber awareness
- Creating and delivering an IT induction plan for new employees
- Develop and maintain technical documentation
- Working closely with third-party support vendors
- Play an active role in all upcoming IT and digital projects.
The successful candidate will be able to demonstrate the following:
Experience:
- Commercial experience in a 3rd line support role
- 3rd line support across servers, desktops, and applications
- Strong communication and interpersonal skills
- Clean driving licence and access to a car (occasional travel to other sites/depots - overnight stays covered by the company)
- Strong organisation skills and the ability to juggle priorities
- A genuine desire to learn, self-develop, and progress technically
Technical:
- 3rd line support across servers, desktops, and applications
- Microsoft 365: Exchange, SharePoint, OneDrive, Teams
- Windows 11
- Windows Server (2008 R2 / 2012 R2 - in situ)
- Active Directory, Group Policy, DHCP, DNS
- Backup & Restore technologies (Azure Site Recovery, M365 Backup)
- Virtualisation technologies (VMware vCenter - in situ)
In return we are offering:
- Salary £31,000 - £35,000 per annum depending on skills and experience
- Monday to Friday working
- 28 days holiday including Bank Holidays (5 of the 8 bank holidays are classed as normal working days except Christmas Day, Boxing Day and New Years Day)
- Pension scheme
- Life assurance
- Employee Assistance Programme
- Cycle to Work Scheme
- Staff discounts
- Learning and development opportunities
Interested? Then APPLY now for immediate consideration.
IT Systems Administrator in Peterborough employer: Vero HR
Contact Detail:
Vero HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Administrator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Familiarise yourself with their current systems and think about how your skills can help them transition to the Microsoft Cloud. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle some technical questions or scenarios during interviews. We recommend setting up a home lab to experiment with different technologies and sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Systems Administrator in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 3rd line support experience and any relevant projects you've worked on, especially those involving Microsoft Cloud technologies.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the IT Systems Administrator role. Share specific examples of how you've successfully supported users and managed IT projects in the past.
Show Your Personality: We love candidates who can communicate well! Don’t be afraid to let your personality shine through in your application. Show us your enthusiasm for technology and your desire to learn and grow within the role.
Apply Through Our Website: For the best chance of getting noticed, make sure you apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Vero HR
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around 3rd line support for servers, desktops, and applications. Familiarise yourself with Microsoft 365 tools like Exchange and Teams, as well as Windows Server versions mentioned in the job description.
✨Show Off Your Communication Skills
Since this role involves engaging with around 100 users, practice explaining complex IT concepts in simple terms. Think about examples where you've successfully communicated with non-technical staff to resolve issues or provide training.
✨Demonstrate Proactivity
Prepare to discuss how you've taken ownership of IT projects or support functions in the past. Highlight any initiatives you've led that improved user experience or system efficiency, especially in moving to cloud solutions.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a critical server outage or training new staff on security policies. Think through your responses and be ready to showcase your problem-solving skills and ability to prioritise tasks.
